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132 Queens Road

132 Queens Road, Peckham, London, SE15 2HP

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right after reception.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located to the right after reception.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

Entrance

  • This entrance is located on Queens Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 160cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 161cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • The minimum width between the security barriers is 52cm.
  • There is step-free level access as you enter.
  • The accessible barrier is 107cm and is activated by a member of staff.
    Security barriers are only needed to access staff only areas.

Reception

  • The reception is located ahead as you enter the building.
  • The distance from the entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 105cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has glazed screens.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is patterned.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and automatic doors.
  • Some flooring is patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable in some areas.

Seating Area (Interview Booth)

  • Location and Access View
    • The interview booths are located to the left after reception.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: desks.
    • The tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There are three interview booths next to each other.

Room (Customer Consultation Rooms)

  • The room is located to the right after reception.
  • The distance from the entrance is 11m.
  • The most accessible route to the room has step-free level access.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right after reception.
    • The distance from the entrance is 12m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards automatically via a push pad and has a low visual contrast.
    • The width of the door opening is 89cm.
    • The door has a push button lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 82cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 82cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 100cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.
    • The height of the automatic door button to enter and exit are 116cm.