Access Guide
Overview
-
About
View
- Facilities available in the venue include: swimming pool, gym and sports hall.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Denmark Hill.
- The nearest underground station is Oval.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the upper tier for the swimming pool viewing gallery.
- Access throughout may include manual doors and doors permanently held open.
- The ground level and level 1, 2 and 3 can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability awareness and equality training.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 3 toilets with adaptations.
- Toilets with adaptations are located at reception and within the family wet-side changing area.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located in all changing areas.
-
Changing Places and Changing Facilities
View
- The changing facilities which have adaptations are located with the family wet-side changing area.
- Standard changing facilities are located next to the gym for dry changing and to the left of the pool for wet changing.
- Parent and baby changing facilities are located within the family wet-side changing area.
-
Washroom and Shower Facilities
View
- The shower facilities which have adaptations are located within the dry changing areas.
- Standard shower facilities are located in all changing areas.
Parking
-
Car Park
View
- The car park is located on Kimpton Road next to the leisure centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 450cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 9m from the main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 4 hours, this applies to all users.
- Clearly presented parking signs are available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located on Artichoke Place.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with a handrail on the right going up.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 161cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 104cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the right as you enter the building.
- The distance from the main entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- There are security barriers with a wider opening which are operated manually.
- The security barriers have a width of 52cm.
The wider security barrier has a width of 95cm and is operated by staff.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny and patterned.
- The visual contrast between the walls and floor varies between low and high.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Toilet with Adaptations (Reception - Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located ahead through the security barriers at reception.
- The distance from the main entrance is 7m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 196cm (width) x 234cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 135cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Pool
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Some flooring is shiny.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Access into the water is via steps.
- There are 10 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool has a lifeguard on duty at all times.
- The following adaptations are available for disabled people: manual hoist.
- Additional facilities include: a children's pool.
Changing Area (Family - Wet)
-
Changing Area
View
- The changing area is located along the corridor to the left after reception. Continue along and the changing rooms are on the right.
- The distance from the main entrance is 18m.
- The most accessible route to the changing area has step-free level access.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 82cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, toilets, showers, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 99cm.
- Lighting levels were even at the time of the survey.
-
Toilet Facilities
View
- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a twist/turn tap.
-
Shower Facilities
View
- There is step-free level access to the shower facilities.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There are separate male and female standard changing areas next to the family changing area.
These do not have changing rooms with adaptations.
Changing Room with Adaptations (Family - Wet - Right Hand Transfer)
-
Location and Access
View
- The changing room surveyed is located within the family wet-side changing area.
- The distance from family wet-side changing area entrance is 3m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a ceiling tracking hoist which accesses all areas.
- The dimensions of the changing room are 230cm (width) x 348cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 168cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The changing room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 107cm and 142cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 51cm from the floor.
- The shower controls are twist turn mixer.
- There are grab rails and a dropdown rail for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rail has a high visual contrast.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Gym
- The gym is located along the corridor in front of reception. Continue along the corridor and the gym is on the right.
- There is step-free level access into the gym.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 149cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Changing Area (Dry)
-
Changing Area
View
- The male changing area was surveyed.
- The changing area is located along the corridor in front of reception. Continue along the corridor and the dry changing areas are on the right.
- The distance from the main entrance is 25m.
- The most accessible route to the changing area has step-free level access and manual doors.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 78cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
-
Toilet Facilities
View
- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
-
Shower Facilities
View
- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are lever mixer.
- There is no shower seat.
Shower with Adaptations (Dry)
-
Location and Access
View
- The shower surveyed is located within the dry changing area.
- The distance from the dry changing area entrance is 11m.
- The most accessible route to the shower has step-free level access.
- There is step-free level access into the facility.
-
Dimensions and Features
View
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- The shower controls are push.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
- There is no mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Dry - Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located with the dry changing area.
- The distance from the dry changing area entrance is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 148cm (width) x 179cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 88cm (from the side of the toilet pan).
- There is a lever flush on the right transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 106cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 130cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 165cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
Room (Warwick Sports Hall)
- The room is located along the corridor in front of reception. Continue along the corridor and Warwick Sports Hall is on the right.
- The distance from the main entrance is 33m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is stepped access into the room.
- There are 4 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- The steps are located after the entrance door.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Lift
- The lift surveyed is located ahead and to the left from reception.
- The distance from the main entrance is 9m.
- The most accessible route to the lift has step-free level access.
- The ground level and levels 1, 2 and 3 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 108cm (width) x 141cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located ahead and to the left from reception.
- There are double manual doors to access the stairwell.
- The ground level and levels 1, 2 and 3 can be accessed by these stairs.
- There are 16 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Seating Area (Pool Viewing Gallery)
-
Location and Access
View
- The viewing gallery in on level 1 ahead as you exit the lift.
- The most accessible route has step-free level access, a lift and manual doors.
- There is step-free level access into this area.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 82cm.
-
Seating Area
View
- There is step-free level access throughout the seating area, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the upper tier of the seating gallery is accessed via a slight ramp.
The ramp has hand rails on both sides and is 89cm in width. - There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests.
- The chairs are fixed.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey, with unshaded light sources.
