You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: a swimming pool, gym, two aerobic studios and a café.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is East Dulwich.
  • The nearest underground station is Brixton.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow barriers.
  • The ground floor and floor 1 can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 6 toilets with adaptations.
  • Toilets with adaptations are located at reception, within the wet side family changing area, the dry changing areas, by the gym and on floor 1 by studios, left as exit lift.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located within the male and female dry changing areas and all wet side changing areas.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located within the male and female dry changing areas and the family wet side changing area.
  • Parent and baby changing facilities are located within the wet side family changing area.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within the male and female dry changing areas and wet side family changing area.
  • Standard shower facilities are located within all changing areas.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located on Crystal Palace Road in front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 4m from the entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are not available.
  • There are no standard bays in the parking area.
    The Blue Badge bays do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located Crystal Palace Road.
  • The Blue Badge bays are clearly marked.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located on Crystal Palace Road.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 152cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The width of the opening is 152cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead as you enter the building.
• The distance from the entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 111cm.
• There is not a lowered section at the desk.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.
• There are security barriers with a wider opening which are operated by key card.
• Staff operate the wider barrier.
  The width is 90cm.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• Some of the walls have a reflective finish.
• There is background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable in some areas.
• Two aerobic studios are located on floor 1, accessed via lift or stairs.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Location and Access View
  • The leisure centre café is to the right as you enter the building.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered.
  • Full table service is not available.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located at the rear of the café.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 90cm.
  • The counter has patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Changing Area (Family - Wet Side). Skip to the next section.

Changing Area (Family - Wet Side)

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• Changing Area View
  • The shared changing area was surveyed.
  • The changing area is located ahead as you enter the building.
  • The distance from the entrance is 12m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, baby change facilities and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • The height of the baby change facility when in use is 88cm.
  • Lighting levels were even at the time of the survey.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • There are grab rails and a dropdown rail for the shower.
  • There are separate male and female standard changing areas next to the family changing area.
    These do not have changing rooms with adaptations or showers with adaptations.

You are on Changing Room with Adaptations (Family - Wet Side - Right Hand Transfer). Skip to the next section.

Changing Room with Adaptations (Family - Wet Side - Right Hand Transfer)

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• Location and Access View
  • The changing room surveyed is located within the family wet side changing room on the right.
  • The distance from the wet side family changing room entrance is 4m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a ceiling tracking hoist which accesses all areas.
  • The dimensions of the changing room are 243cm (width) x 222cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 182cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 113cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The changing room has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 124cm from the floor.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 52cm from the floor.
  • The shower controls are lever mixer.
  • There are grab rails and a dropdown rail for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rail has a high visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.
  • The standard showers in this changing area have a fixed height shower head.
    There is a similar changing room next to this one.
    Both have doors to exit straight to the pool area.
    The door to the pool open outward, has a high colour contrast with the walls, has high colour contrasting grab rails and an opening width of 81cm.

You are on Shower with Adaptations (Family - Wet Side). Skip to the next section.

Shower with Adaptations (Family - Wet Side)

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• Location and Access View
  • The shower surveyed is located within the family wet side changing room on the right.
  • The distance from the wet side family changing room entrance is 7m.
  • The most accessible route to the shower has step-free level access.
  • There is step-free level access into the facility.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 47cm from the floor.
  • There are grab rails and a dropdown rail for the shower.
  • The grab rails have a high visual contrast.
  • The dropdown rail has a high visual contrast.
  • There is no emergency alarm for the shower.
  • There is no mirror.
  • There is no shelf.
  • There are multiple coat hooks.
  • The coat hooks are 115cm and 176cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Pool). Skip to the next section.

Entrance (Pool)

• This entrance is located at the rear of the wet side changing area.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 81cm.
• The door has a high visual contrast.

You are on Pool. Skip to the next section.

Pool

• This is an indoor swimming pool.
• There is step-free level access throughout this area.
• Access throughout this area may include slippery surfaces and manual doors.
• The flooring is patterned.
• There is not an emergency alarm at poolside.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Access into the water is via steps.
• There are 6 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of the steps throughout its length.
• The steps are clearly marked.
• The pool is staffed at all times.
• The following adaptations are available for disabled people: manual hoist.
• Additional facilities include: poolside showers.

You are on Changing Area (Dry Side). Skip to the next section.

Changing Area (Dry Side)

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• Changing Area View
  • The changing area is located to the right of reception, along the corridor and to the right of the gym.
  • The distance from the entrance is 34m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser, a soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • There are grab rails and a dropdown rail for the shower.

You are on Changing Room with Adaptations (Dry Side). Skip to the next section.

Changing Room with Adaptations (Dry Side)

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• Location and Access View
  • The changing room surveyed is located on the right side of the dry side changing room.
  • The distance from the dry side changing room entrance is 6m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a changing table/bench.
  • The dimensions of the changing room are 189cm (width) x 187cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is one coat hook.
  • The coat hook is 126cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Shower with Adaptations (Dry Side). Skip to the next section.

Shower with Adaptations (Dry Side)

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• Location and Access View
  • The shower surveyed is located within the dry changing area.
  • The distance from the dry changing area entrance is 9m.
  • The most accessible route to the shower has step-free level access.
  • There is step-free level access into the facility.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever.
  • There is a flip-down shower seat.
  • The shower seat is 47cm from the floor.
  • There are grab rails and a dropdown rail for the shower.
  • The grab rails have a high visual contrast.
  • The dropdown rail has a low visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • There are no coat hooks.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.

You are on Gym. Skip to the next section.

Gym

• The gym is located to the right of reception, along and the corridor.
• There is step-free level access into the gym.
• There are double manual doors with a high visual contrast.
• The doors are permanently held open.
• The width of the opening is 171cm.
• There is step-free level access throughout.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed when open.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines and arm cycles.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right of reception at the front of the gym area.
  • The distance from the entrance is 30m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 178cm (width) x 233cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 117cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 77cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a similar toilet with adaptations on floor 1 next to the aerobic studios.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right of reception.
• This lift is a platform lift.
• The distance from the entrance is 11m.
• The most accessible route to the lift has step-free level access and manual doors.
• The ground floor and floor 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 98cm (width) x 146cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right of reception.
• There is a single manual door to access the stairwell.
• The ground floor and floor 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.