Access Guide
Overview
-
About
View
- Facilities available in the venue include: a library, study areas and a coffee shop.
- View information on opening times
-
Parking and Public Transport
View
- The venue does not have its own car park.
- The nearest train station is London Bridge.
- The nearest underground station is Borough.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the library after entering, access to the toilets at the rear of the library.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print and audio.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the library.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located at the rear of the library.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance
- This entrance is located on Borough High Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open away from you.
- The width of the opening is 147cm.
- The second set of doors have a low visual contrast.
- There is step-free access via slope as you enter.
- The slope has a slight gradient.
Reception
- The reception is located ahead as you enter the building.
- The distance from the entrance is 9m.
- There is step-free level access to reception.
- The height of the reception desk is 75cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Library
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the library after entering, access to the toilets at the rear of the library.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the library includes: chairs without armrests, sofas and stools.
- Furniture available in the library includes: tables and desks.
- Some tables are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 104cm to 123cm from the floor.
- The touchscreen has the following accessibility aids: a call for assistance button.
- This library is able to provide material in the following formats: large print, ebook and audio.
- Auxiliary aids available in this library include: large key keyboards, a trackball mouse, handheld magnifiers and headsets.
Eating and Drinking (Mouse Tail Coffee)
-
Location and Access
View
- Mousetail Coffee is located to the left as you enter the building.
- The most accessible route has slight ramps or slopes.
- There is step-free level access into this area.
-
Service
View
- This area has a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
-
Order and Payment
View
- The payment counter was surveyed.
- The counter is located at the front of the café.
- There is step-free level access to the counter.
- The height of the counter is 88cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches, stools and high stools.
- Furniture available in this area includes: tables, high tables and desks.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Toilet with Adaptations (Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located at the rear of the library.
- The distance from the entrance is 30m.
- The most accessible route to the toilet has slight ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 148cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 72cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 83cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 99cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 129cm and 180cm from the floor.
- The height of the baby change facility when in use is 73cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
