You are on Overview. Skip to the next section.

Overview

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• About View
  • Surrey Docks is a Fitness and Watersports Centre.
  • Facilities available in the venue include: a 1km water sport dock for sailing, kayaking, windsurfing and power boating. and a gym with three group fitness studios.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park.
  • There is on-street standard parking.
  • The nearest train station is Surrey Quays.
  • The nearest underground station is Canada Water.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: entry into the centre and route to the water sports dock.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The ground floor and floor 1 can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located within each of the two changing rooms with adaptations and in the male and female dry changing areas.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located within the male and female wet changing areas.
  • The male and female step-free toilet facilities are located within all changing areas.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located to the right after reception and then on the right.
  • Standard changing facilities are located to the right after reception and then on the left.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within each changing room with adaptations and each changing area.
  • Standard shower facilities are located within each changing area.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in front of the building.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 236cm (width) x 474cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 110cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 8m from the building entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope and slight ramps or slopes.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff and visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.
  • The standard on-street parking is located on Rope Street.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building on Rope Street.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open towards you.
• The width of the opening is 87cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right as you enter the building.
• The distance from the entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 101cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• The reception has patterned/distracting backgrounds.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and sofas.
• Furniture available in this area includes: coffee tables.
• There are security barriers with a wider opening which are operated by staff.
• The accessible security barrier is 96cm and is activated by a member of staff.
  The standard security barriers are 54cm and operated by key card.
  The key card height is 102cm.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: access to the water sports dock.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• Some of the walls have a reflective finish.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests and sofas.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable in some areas.

You are on Changing Room with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Changing Room with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The changing room surveyed is located to the right after reception and on the right.
  • The distance from the entrance is 12m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a ceiling tracking hoist which accesses all areas.
  • The dimensions of the changing room are 345cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
  • The lateral transfer space is 285cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 93cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 99cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The changing room has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • The shower controls are twist turn mixer.
  • There are grab rails and a dropdown rail for the shower.
  • The shower grab rails have a medium visual contrast.
  • The shower dropdown rail has a medium visual contrast.
  • There is no emergency alarm for the shower.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.
  • There is a similar changing room with adaptations next to this one.

You are on Changing Area (Dry). Skip to the next section.

Changing Area (Dry)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area is located to the right after reception and on the right.
  • The distance from the entrance is 11m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 89cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The standard showers have fixed height shower heads.

You are on Changing Area (Wet). Skip to the next section.

Changing Area (Wet)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area is located to the right after reception and on the left.
  • The distance from the entrance is 13m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The standard showers have a fixed height shower head.

You are on Access Point (Outdoor Water Sports Area). Skip to the next section.

Access Point (Outdoor Water Sports Area)

• This access point is located at the rear of the male and female wet changing areas.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There are double manual doors.
• The locked door can be opened on request .
• The doors open away from you.
• The width of the opening is 83cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.

You are on Access To (Watersports Dock from the Wet Changing Area). Skip to the next section.

Access To (Watersports Dock from the Wet Changing Area)

• Access to the external water sports dock is at the rear of the wet changing area.
• The distance from the wet changing area is 11m.
• The most accessible route has slight ramps or slopes, manual doors and manual gates.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There is no signage on or near the entrance.
• There is step-free access via ramp onto the water sports dock.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There are double manual gates which open towards you.
• The width of the opening is 145cm.
• The gates have a low visual contrast.

You are on Toilet with Adaptations (Ground Floor - Dry Changing Area - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Dry Changing Area - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located within the dry male changing area.
  • The distance from the entrance to the dry changing area is 6m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 164cm (width) x 257cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 82cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There is one coat hook.
  • The coat hook is 163cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a similar toilet with adaptations in the female dry changing area.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located at the rear left of the reception foyer.
• This lift is a platform lift.
• The distance from the entrance is 5m.
• The most accessible route to the lift has step-free level access.
• The ground floor and floor 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 106cm (width) x 146cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located at the rear of the reception foyer.
• The ground floor and floor 1 can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Gym. Skip to the next section.

Gym

• The gym is located on floor 1 ahead as you exit the lift.
• There is step-free level access via lift into the gym.
• There is step-free level access throughout.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is not staffed.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels vary due to the use of large glazed walls.