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Costa

LSBU - Hub, London South Bank University, 100 - 116 London Road, London, SE1 6LN

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Access Guide

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Access To

  • The café is located on floor 01 to your right on entrance to the LSBU - Hub.
  • View information on LSBU - Hub (opens new tab) .
  • The most accessible route has step-free level access and a platform lift.
  • There is no fixed entrance point into the café.

Eating and Drinking

  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are wall-mounted and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the front of the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 86cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • The following areas have step-free access via ramps or slopes: There is a slight ramp with a handrail to the right leading to the external seating area.
      .
    • The following areas have stepped access: There is a set of three 13cm steps with handrails on both sides leading to the external seating area.
      .
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.