Access Guide
Access To
- The Refectory Restaurant is located on floor 00 of the LSBU - Hub.
- View information on LSBU - Hub (opens new tab) .
- The most accessible route has step-free level access, a lift and a platform lift.
- Step free access into the restaurant is directly via lift or via the staircase.
Eating and Drinking
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Service
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- This area has a counter where food and drink can be ordered, self service counters, staff who can provide assistance with ordering and designated seating.
- Full table service is available on request only.
- Menus are available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located at the rear of the service area.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
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Seating Area
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- The seating area is covered.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.