Access Guide

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Overview

For information about the Special Assistance at Manchester Airport please click here (new tab).
There is a member of staff available for help and assistance.
British Sign Language can be provided virtually.
There is a designated assistance dog spending area.
The sunflower room is located in the Terminal 1 Departures Lounge.
There is an assistance dog spending area located in Terminal 2 next to Departure Gates B.
Passengers are escorted to this area by a member of staff.
Passengers with booked assistance: Passengers who have booked assistance should note that you can only be dropped off near to the Departures area.
If you require help to get to the assistance check-in desk, passenger's helpers are required to park in the short-term parking at arrivals, walk through to arrivals, go up a lift and around the corner to reach the assistance check-in desk, and request further assistance for the passenger.
All parking in the multi-storey is pre-booked only.

The car park is located next to the terminal accessed off International Approach at ground level.
This is a multi storey car park with a concrete surface.
The height of the height restriction barrier is 200cm.
The car park has a push button barrier control system.
Controls for the barrier may be difficult to reach.
There are 8 designated Blue Badge parking bays available.
Blue Badge parking is clearly marked and signposted.
The Blue Badge parking bay dimensions are 230cm x 360cm.
There is a marked zone on both sides and to the rear.
There are help points available, but not at a low level.
There are not parent and child parking bays available.

Paying and Booking View
- Parking is not free for Blue Badge holders.
- Parking is not free for pick up and drop off.
- Clearly presented parking signs are not available.
- For information about booking airport parking please click here.
- All parking is pre booked.
Getting to the Terminal View
- The most accessible route from the Blue Badge parking to the terminal building has a lift and narrow corridors.
Exiting the Car Park by Car View
- The car park has an automatic number plate recognition barrier control system at the exit.

This exit is located to the right of the Blue Badge bays on Level 7.
There are low level help points available.
There is step-free access via ramp at the exit.
The slight ramp is over 150cm wide, with no handrails.
Beyond the exit from the car park there is a gap at the end of the walkway which is en route to the lifts.
The gap has a width of 80cm.
There is a steep ramp going down at this point.
There are double automatic doors which are permanently open.
The width of the opening is 182cm.
The doors have a high visual contrast.
There is a second set of manual doors which are permanently open.
The width of the opening is 206cm.
The second doors have a low visual contrast.
There is step-free level access after you exit.

This exit is located to the right of the Blue Badge bays on Level 7 - Blue Zone.
There are low level help points available.
There is step-free access via ramp at the exit.
The slight ramp is between 75cm and 150cm wide, with no handrails.
There are double automatic doors which open away from you.
The width of the opening is 182cm.
The doors have a high visual contrast.
Beyond the exit from the car park there is a gap at the end of the walkway which is en route to the lifts.
The gap has a width of 80cm.
There is a steep ramp going down at this point.
There is a second set of manual doors which are permanently open.
The width of the opening is 208cm.
The second doors have a low visual contrast.
There is step-free level access after you exit.

The lift is located at the end of the Link Bridge, in the central lobby of Terminal 1.
The floors which are accessible by the lift surveyed are G, 3, 5, 7, 9, 11.
The lift does have a recommended turning space (150cm x 150cm) in front of it.
The lift door has a medium visual contrast.
The external lift control buttons have tactile markings and a high visual contrast.
All of the external lift controls are at the recommended height (between 90cm - 120cm).
The lift door opening width is 226cm.
The internal dimensions of the lift are 315cm x 274cm.
The internal lift control buttons have tactile markings and a high visual contrast.
All of the internal lift controls are at the recommended height (between 90cm - 120cm).
Internally the lift has: a visual floor indicator and a list of floor services/facilities.
Lighting levels are moderate to good.
There are other lifts which are similar in size at the same location.

The floors which are accessible by stairs are 0, 1, 3, 5, 7, 9 and 11.
There are more than 20 steps, which are clearly marked, with handrails on both sides.
The handrail is not easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails extend horizontally beyond the first and last step.
Steps are split with a resting area.
The height of the highest step is 17cm.
Lighting levels are moderate to good.

There is a clearly marked accessible drop off point available.
There is a clearly marked drop off point available.
The drop-off point is located up the access ramp onto level 3 of the multi storey car park (signed as drop off).
The drop-off point is limited to 30 minutes for a charge of £5 for 5 minutes, £6-40 for 10 minutes, and £25 for 30 minutes.
The most accessible route from the drop-off point to the terminal has dropped kerbs without tactile paving.
Charges and Blue Badge concession information can be found here.

To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
Terminal 3 - Departures Check In link (new tab) - click here.