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Terminal 2 - Departure Gates C

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Overview

  • About View
    • This guide covers Departure Gates C1 to C15.
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Floors 0, 2 and 3 can be accessed via a standard lift, stairs and escalator.

Getting Help and Assistance

  • For information about the Special Assistance at Manchester Airport please click here (new tab).
  • There is a member of staff available for help and assistance.
  • British Sign Language can be provided virtually.
  • There is a designated assistance dog spending area.
  • The sunflower room is located in the Terminal 1 Departures Lounge.
    There is an assistance dog spending area located in Terminal 2 next to Departure Gates B.
    Passengers are escorted to this area by a member of staff.
    Passengers with booked assistance: Passengers who have booked assistance should note that you can only be dropped off near to the Departures area.
    If you require help to get to the assistance check-in desk, passenger's helpers are required to park in the short-term parking at arrivals, walk through to arrivals, go up a lift and around the corner to reach the assistance check-in desk, and request further assistance for the passenger.
    All parking in the multi-storey is pre-booked only.

Related Access Guides (Departure Lounge)

Getting To Departure Gates

Toilet and Changing Facilities

  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located opposite gate C3, and opposite gate C9.
  • The transfer space within the toilets with adaptations varies between left and right.
  • Step-free male and female standard toilet facilities are located opposite gate C3, and opposite gate C9.
  • Step-free standard toilets which include facilities for ambulant disabled people are located opposite gate C3, and opposite gate C9.
  • Parent and baby changing facilities are located opposite gate C3, and opposite gate C9.

Lift

  • The lift is located ahead from the Departure Lounge then to the right on Level 3.
  • The floors which are accessible by the lift surveyed are 0, 2 and 3.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a high visual contrast.
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 136cm x 239cm.
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the internal lift controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels are moderate to good.
  • There are other lifts which are similar in size at the same location.

Escalator

  • The escalator is located ahead from the entry to Departure Gates B.
  • The floors which are accessible by escalator are 0, 2 and 3.
  • The escalator only goes down.
  • The escalator steps are unmarked.
  • The foot (bottom) and head (top) of the escalator are clearly marked.
  • Lighting levels are moderate to good.

Stairs

  • The floors which are accessible by stairs are 0, 2 and 3.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 17cm.
  • Lighting levels are bright.

Seating Area

  • The seating area is located at each departure gate.
  • There is step-free level access in this area.
  • There is designated seating available for people who require assistance.
  • There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • There are fixed chairs with armrests available in this area.
  • Some flooring is shiny.
  • There may be background noise.
  • There is not a hearing assistance system.
  • Lighting levels are varied.

Toilet with Adaptations (Right Hand Transfer)

  • This toilet is located on the left opposite gate C9.
  • Access View
    • There is step-free level access into the toilet.
    • There is pictorial signage on or near the door.
    • The door to enter opens outwards and has a low visual contrast with the surrounding walls.
    • The width of the toilet door opening is 114cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm x 233cm and it has a turning space of at least 150cm x 150cm.
    • There is a lateral transfer space to the right of the seat but it is obstructed.
    • The lateral transfer space is 81cm (from the side of the toilet pan to the wall).
    • There is a wall sensor flush on the right transfer side.
    • There is a horizontal grab rail on the non transfer side.
    • The horizontal grab rail has a high visual contrast with the surrounding walls.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast with the surrounding walls.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast with the surrounding walls.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 114cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin tap type is lever mixer.
    • The vertical grab rails are on both sides of the wash basin.
    • The vertical grab rails have a high visual contrast with the surrounding walls.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a clinical waste bin.
    • There are no coat hooks.
    • The contrast between the walls and floor varies between high visual contrast and low visual contrast.
    • Lighting levels are moderate to good.

Parent and Baby Room / Baby Feeding Room

  • There is step-free level access into the room.
  • The door to enter opens outwards and has a low visual contrast with the surrounding walls.
  • The width of the door opening is 114cm.
  • Internally the door has a low visual contrast.
  • The baby change facility when in use is at a height of 100cm from the floor.
  • The wash basin tap type is sensor.
  • There are no seats available in this room.
  • There is a toilet in the parent and baby room.
  • The room has a nappy/incontinence items bin.

Departure Gates

  • The departure gate(s) in this area are C1 to C15.
  • Departure Gate Details View
    • There is clear signage to the departure gates.
    • The height of the documentation check desk is high (95cm - 110cm).
    • There is step-free access via lift to C1 to C15.
    • The gradient of the airbridge ramps may vary as they are height adjustable.
  • Boarding View
    • There is step free access to the aircraft via C1 to C15 from airbridge.

Lift (Departure Gates)

  • The lift is located beyond the boarding gate.
  • The floors which are accessible by the lift surveyed are levels 2 and 1.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a low visual contrast.
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 135cm x 208cm.
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • The majority of the internal controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels are moderate to good.

Stairs (Departure Gates)

  • The floors which are accessible by stairs are levels 1 and 2.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 15cm.
  • Lighting levels are moderate to good.