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Overview

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• About View
  • This guide covers Departure Gates D1 - D8.
• Getting In and Around View
  • There is step-free level access via lift at the most accessible entrance.
  • There is step-free level access throughout.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For information about the Special Assistance at Manchester Airport please click here (new tab).
• There is a member of staff available for help and assistance.
• British Sign Language can be provided virtually.
• There is a designated assistance dog spending area.
• The sunflower room is located in the Terminal 1 Departures Lounge.
  There is an assistance dog spending area located in Terminal 2 next to Departure Gates B.
  Passengers are escorted to this area by a member of staff.
  Passengers with booked assistance: Passengers who have booked assistance should note that you can only be dropped off near to the Departures area.
  If you require help to get to the assistance check-in desk, passenger's helpers are required to park in the short-term parking at arrivals, walk through to arrivals, go up a lift and around the corner to reach the assistance check-in desk, and request further assistance for the passenger.
  All parking in the multi-storey is pre-booked only.

You are on Related Access Guides (Departure Lounge). Skip to the next section.

Related Access Guides (Departure Lounge)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Terminal 2 - Departure Lounge link (new tab) - click here.

You are on Getting To Departure Gates. Skip to the next section.

Getting To Departure Gates

• The most accessible route to the Departure Gates has step-free level access and a lift.
• Some flooring is shiny.
• Assistance vehicles are not available.
• There are resting/seating areas along the route.
• Wayfinding signage is available along the route.
• Lighting levels are varied.
• For information on how to book assistance please visit the airport website.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There is 1 toilet with adaptations.
• Toilets with adaptations are located next to Gate D5.
• The toilet with adaptations has a right hand transfer space.
• Step-free male and female standard toilet facilities are located next to Gate D5.
• Step-free standard toilets which include facilities for ambulant disabled people are located next to Gate D5.
• Parent and baby changing facilities are located next to Gate 5.

You are on Lift (to Gates D). Skip to the next section.

Lift (to Gates D)

• The lift is located on the route to Gates D1 to D8.
• The floors which are accessible by the lift surveyed are 0, 1, 2 and 3.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door has a high visual contrast.
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at the recommended height (between 90cm - 120cm).
• The lift door opening width is 113cm.
• The internal dimensions of the lift are 160cm x 140cm.
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the internal lift controls are at the recommended height (between 90cm - 120cm).
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels are moderate to good.

You are on Escalator (to Gates D). Skip to the next section.

Escalator (to Gates D)

• The escalator is located on route to Gates D1 to D8.
• The floors which are accessible by escalator are 3 and 2.
• Escalators only go down.
• The escalator steps are clearly marked.
• The foot (bottom) and head (top) of the escalator are clearly marked.
• Lighting levels are varied.

You are on Stairs (to Gates D). Skip to the next section.

Stairs (to Gates D)

• The floors which are accessible by stairs are 3 and 2.
• There are more than 20 steps, which are clearly marked, with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• Steps are split with a resting area.
• The height of the highest step is 17cm.
• Lighting levels are varied.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located either side of all the departure gates.
• There is step-free level access in this area.
• There is not designated seating available for people who require assistance.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• There are a mixture of fixed chairs with and without armrests available in this area.
• Some flooring is shiny.
• There is no (or very little) background noise.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Gate D5 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Gate D5 - Right Hand Transfer)

• This toilet is located beyond Gate D5 and on the right.

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• Access View
  • There is step-free level access into the toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door to enter opens outwards and has a low visual contrast with the surrounding walls.
  • The width of the toilet door opening is 115cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 148cm x 234cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non transfer side.
  • The horizontal grab rail has a high visual contrast with the surrounding walls.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast with the surrounding walls.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast with the surrounding walls.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 113cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin tap type is lever mixer.
  • The vertical grab rails are on both sides of the wash basin.
  • The vertical grab rails have a high visual contrast with the surrounding walls.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 98cm from the floor.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin.
  • There are two coat hooks.
  • The coat hooks are 107cm and 157cm from the floor.
  • The contrast between the walls and floor varies between high visual contrast and low visual contrast.
  • Lighting levels are bright.

You are on Parent and Baby Room / Baby Feeding Room (Gate D5). Skip to the next section.

Parent and Baby Room / Baby Feeding Room (Gate D5)

• There is step-free level access into the room.
• The door to enter opens outwards and has a low visual contrast with the surrounding walls.
• The width of the door opening is 117cm.
• Internally the door has a low visual contrast.
• The baby change facility when in use is at a height of 77cm from the floor.
• The wash basin tap type is sensor.
• There are no seats available in this room.
• There is not a toilet in the parent and baby room.
• The room has a nappy/incontinence items bin.

You are on Departure Gates. Skip to the next section.

Departure Gates

• The departure gate(s) in this area are D1 to D8.

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• Departure Gate Details View
  • There is clear signage to the departure gates.
  • The height of the documentation check desk is low (76cm - 86cm).
  • There is a lowered section of the documentation check desk available at 201 to 208.
  • There is step-free access via lift to D1 to D8.
  • The gradient of the airbridge ramps may vary as they are height adjustable.
• Boarding View
  • There is step free access to the aircraft via D1 to D4 and D6 to D8 from airbridge.
  • There is step free access (via lift) to the aircraft via D5 from the tarmac.
  • There is an Ambulift available.
  • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.

You are on Lift (Departure Gates). Skip to the next section.

Lift (Departure Gates)

• The lift is located ahead from the departure gates.
• The floors which are accessible by the lift surveyed are floors 1 and 2.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door has a low visual contrast.
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at the recommended height (between 90cm - 120cm).
• The lift door opening width is 113cm.
• The internal dimensions of the lift are 160cm x 140cm.
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at the recommended height (between 90cm - 120cm).
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels are low.
• There are other lifts which are similar in size at the same location.

You are on Stairs (Departure Gates). Skip to the next section.

Stairs (Departure Gates)

• The floors which are accessible by stairs are floors 1 and 2.
• There are more than 20 steps, which are unmarked, with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• Steps are split with a resting area.
• The height of the highest step is 17cm.
• Lighting levels are moderate to good.

You are on Ambulift. Skip to the next section.

Ambulift

• The clear door width of the platform lift used to access the Ambulift is 95cm.
• The dimensions of the platform lift used to access the Ambulift are 236cm x 137cm.
• There are no separate entry and exit doors in the lift.
• There is seating available in the Ambulift.
• There are chairs with armrests and bench seats available in the Ambulift.