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Terminal 2 - Multi Storey West

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Getting Help and Assistance

  • For information about the Special Assistance at Manchester Airport please click here (new tab).
  • There is a member of staff available for help and assistance.
  • British Sign Language can be provided virtually.
  • There is a designated assistance dog spending area.
  • The sunflower room is located in the Terminal 1 Departures Lounge.
    There is an assistance dog spending area located in Terminal 2 next to Departure Gates B.
    Passengers are escorted to this area by a member of staff.
    Passengers with booked assistance: Passengers who have booked assistance should note that you can only be dropped off near to the Departures area.
    If you require help to get to the assistance check-in desk, passenger's helpers are required to park in the short-term parking at arrivals, walk through to arrivals, go up a lift and around the corner to reach the assistance check-in desk, and request further assistance for the passenger.
    All parking in the multi-storey is pre-booked only.

Overview

  • About View
    • This guide covers the following airport parking area: Multi Storey T2 West.

Toilet and Changing Facilities

  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located on Levels 0, 1, 2, 3 and 4.
  • All toilets with adaptations have a left hand transfer space.

Parking

  • The car park is located at the west end of Terminal 2.
  • This is a multi storey car park with a concrete surface.
  • The height of the height restriction barrier is 200cm.
  • The car park has a push button and an automatic number plate recognition barrier control system.
  • Controls for the barrier may be difficult to reach.
  • There are more than 50 designated Blue Badge parking bays available.
  • Blue Badge parking is clearly marked.
  • The Blue Badge parking bay dimensions are 233cm x 465cm.
  • There is a marked zone on both sides and to the rear.
  • The marked zone is under 120cm wide.
  • There are help points available, but not at a low level.
  • There are not parent and child parking bays available.
  • Parking is not free for Blue Badge holders.
  • Parking is not free for pick up and drop off.
  • Clearly presented payment terms signs are provided.
  • Payment signs are located at the entrance to the car park.
  • Payment machines are located on all levels and in the terminal building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • For information about booking airport parking please click here.
  • If parking has not been pre booked payment is due when exiting the car park.
  • The most accessible route from the Blue Badge parking to the terminal building has steep slopes/ramps.
  • There is not a bus service available that runs between the car park and the terminal.
  • The car park has an automatic number plate recognition barrier control system at the exit.
  • Controls for the barrier may be difficult to reach.
  • For none pre-booked parking, a token is obtained from the payment machines to exit the car park.

Pick up and Drop Off Points (Level 0)

Toilet with Adaptations (Level 4 - Left Hand Transfer)

  • This toilet is located next to the lifts on level 4.
  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the door.
  • The door to enter opens outwards and has a high visual contrast with the surrounding walls.
  • The width of the toilet door opening is 112cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
  • The dimensions of the cubicle are 195cm x 210cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the seat.
  • The lateral transfer space is 125cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non transfer side.
  • The horizontal grab rail has a high visual contrast with the surrounding walls.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast with the surrounding walls.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast with the surrounding walls.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 120cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin tap type is sensor.
  • The vertical grab rails are on both sides of the wash basin.
  • The vertical grab rail has a high visual contrast with the surrounding walls.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 88cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a push button emergency alarm.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The contrast between the walls and floor varies between high visual contrast and low visual contrast.
  • Lighting levels are bright.

Lift (Main Lifts)

  • The lift is located at the end of the car park towards the terminal.
  • The floors which are accessible by the lift surveyed are Levels 0, 1, 2, 3, 4, 5, 6, 7 and 8.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a high visual contrast.
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 182cm.
  • The internal dimensions of the lift are 233cm x 169cm.
  • The internal lift control buttons have Braille markings, tactile markings and a low visual contrast.
  • All of the internal lift controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels are bright.
  • There are other lifts which are similar in size at the same location.

Lift (Core 3)

  • The lift is located to the left of the pick up area.
  • The floors which are accessible by the lift surveyed are Levels 0, 1, 2, 3, 4, 5, 6, 7 and 8.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a low visual contrast.
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 105cm x 147cm.
  • The internal lift control buttons have tactile markings, a low visual contrast and Braille markings.
  • All of the internal lift controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels are bright.

Stairs (Core 3)

  • The floors which are accessible by stairs are Levels 0, 1, 2, 3, 4, 5, 6, 7 and 8.
  • There are 18 steps, which are clearly marked, with handrails on both sides.
  • The handrail is easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 18cm.
  • Lighting levels are bright.

Exit (Terminal 2 - Level 0)

  • This exit is located on Level 0 at the end of the car park towards the terminal building.
  • There are help points available, but not at a low level.
  • There is step-free access via ramp at the exit.
  • The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
  • The handrails are easy to grip.
  • There are double automatic doors which open away from you.
  • The width of the opening is 185cm.
  • There is an oversized threshold at the opening.
  • The doors have a medium visual contrast.
  • There is step-free level access after you exit.

Exit (T2 West Car Park - Level 3 to Terminal 2)

  • This exit is located on Level 3.
  • There are help points available, but not at a low level.
  • There is step-free access via ramp at the exit.
  • The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
  • The handrails are easy to grip.
  • There are double automatic gates which opens by sliding.
  • The width of the opening is 200cm.
  • The doors has a low visual contrast.
  • There is a second set of automatic gates which opens by sliding.
  • The width of the opening is 200cm.
  • The second doors has a high visual contrast.
  • There is step-free level access after you exit.

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