Access Guide
Overview
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About
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- This guide covers Departure Gates 44 to 50.
- Facilities available in the venue include: restaurant and café.
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Getting In and Around
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- There is step-free level access via lift at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: Gates 44 to 48.
Getting Help and Assistance
- For information about the Special Assistance at Manchester Airport please click here (new tab).
- There is a member of staff available for help and assistance.
- British Sign Language can be provided virtually.
- There is a designated assistance dog spending area.
- The sunflower room is located in the Terminal 1 Departures Lounge.
There is an assistance dog spending area located in Terminal 2 next to Departure Gates B.
Passengers are escorted to this area by a member of staff.
Passengers with booked assistance: Passengers who have booked assistance should note that you can only be dropped off near to the Departures area.
If you require help to get to the assistance check-in desk, passenger's helpers are required to park in the short-term parking at arrivals, walk through to arrivals, go up a lift and around the corner to reach the assistance check-in desk, and request further assistance for the passenger.
All parking in the multi-storey is pre-booked only.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Terminal 3 - Departure Lounge link (new tab) - click here.
Ambulift
- The clear door width of the platform lift used to access the Ambulift is 95cm.
- The dimensions of the platform lift used to access the Ambulift are 236cm x 137cm.
- There are no separate entry and exit doors in the lift.
- There is seating available in the Ambulift.
- There are chairs with armrests and bench seats available in the Ambulift.
Getting To Departure Gates
- Assistance vehicles are not available.
- There are resting/seating areas along the route.
- Wayfinding signage is available along the route.
- Lighting levels are varied.
- For information on how to book assistance please visit the airport website.
Toilet and Changing Facilities
- There is 1 toilet with adaptations.
- Toilets with adaptations are located on Level 2, to the right before departure gate 44.
- The toilet with adaptations has a right hand transfer space.
- Step-free male and female toilet facilities are located on the right before the departure gates.
Ramp / Slope (To Gates 44 to 48)
- The ramp is located to the right of Gate 49.
- The ramp is used to access Gates 44 to 48.
- The slight ramp is over 150cm wide, with handrails on both sides.
- Lighting levels are bright.
Seating Area
- The seating area is located at the departure gates.
- There is step-free access in this area via ramps/slopes.
- There is not designated seating available for people who require assistance.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- There are a mixture of fixed chairs with and without armrests and fixed tables available in this area.
- The tables are not suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- Some flooring is shiny.
- There is no (or very little) background noise.
- There is not a hearing assistance system.
- Lighting levels are varied.
Departure Gates (Gates 44 to 50)
- The departure gate(s) in this area are 44 to 50.
- There is clear signage to the departure gates.
- The height of the documentation check desk is very high (111cm+).
- There is a lowered section of the documentation check desk available at 44 to 50.
- There is step-free access via lift to 44 to 50.
- The gradient of the airbridge ramps may vary as they are height adjustable.
- Only Gate 44 has an airbridge in this area.
- There is step free access to the aircraft via airbridge from 44.
- There is step free access (via lift) to the aircraft via the tarmac from 45 to 50.
- There is an Ambulift available.
- The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
Lift
- The lift is located between Gates 47 and 48.
- The floors which are accessible by the lift surveyed are floors 1, 2 and 3.
- The lift does have a recommended turning space (150cm x 150cm) in front of it.
- The lift door has a high visual contrast.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 140cm x 190cm.
- Internally the lift has: a separate door to exit, an audible announcer and a list of floor services/facilities.
- Lighting levels are moderate to good.
- There are other lifts which vary in size at the same location.
- This lift can only be operated by a member of staff.
Stairs
- The floors which are accessible by stairs are floors 1, 2 and 3.
- There are 18 steps, which are clearly marked, with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the highest step is 15cm.
- Lighting levels are moderate to good.
Toilet with Adaptations (Departure Lounge Level 2 - Right Hand Transfer)
- This toilet is located on the right towards Gates 44 to 50.
- There is step-free level access into the toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door to enter opens outwards and has a low visual contrast with the surrounding walls.
- The width of the toilet door opening is 87cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the cubicle are 245cm x 196cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 175cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non transfer side.
- The horizontal grab rail has a high visual contrast with the surrounding walls.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast with the surrounding walls.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast with the surrounding walls.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet does not have a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 118cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin tap type is lever mixer.
- The vertical grab rails are on both sides of the wash basin.
- The vertical grab rails have a high visual contrast with the surrounding walls.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 104cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- There is a high visual contrast between the walls and floor.
- Lighting levels are bright.
Parent and Baby Room / Baby Feeding Room (Level 2)
- There is step-free level access into the room.
- The door to enter opens inwards and has a low visual contrast with the surrounding walls.
- The width of the door opening is 87cm.
- Internally the door has a low visual contrast.
- The baby change facility when in use is at a height of 94cm from the floor.
- The wash basin tap type is lever mixer.
- There are no seats available in this room.
- There is not a toilet in the parent and baby room.
- The room has a nappy/incontinence items bin.
