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Terminal 3 - Multi Storey

Manchester Airport, Manchester, M60 1QX

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Access Guide

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Overview

Getting Help and Assistance

  • For information about the Special Assistance at Manchester Airport please click here (new tab).
  • There is a member of staff available for help and assistance.
  • British Sign Language can be provided virtually.
  • There is a designated assistance dog spending area.
  • The sunflower room is located in the Terminal 1 Departures Lounge.
    There is an assistance dog spending area located in Terminal 2 next to Departure Gates B.
    Passengers are escorted to this area by a member of staff.
    Passengers with booked assistance: Passengers who have booked assistance should note that you can only be dropped off near to the Departures area.
    If you require help to get to the assistance check-in desk, passenger's helpers are required to park in the short-term parking at arrivals, walk through to arrivals, go up a lift and around the corner to reach the assistance check-in desk, and request further assistance for the passenger.
    All parking in the multi-storey is pre-booked only.

Parking

  • The car park is located on Domestic Approach.
  • This is a multi storey car park with a concrete surface.
  • The height of the height restriction barrier is 200cm.
  • The car park has a push button barrier control system.
  • Controls for the barrier may be difficult to reach.
  • There are 3 designated Blue Badge parking bays available.
  • Blue Badge parking is clearly marked.
  • The Blue Badge parking bay dimensions are 230cm x 462cm.
  • There is a marked zone on both sides and to the rear.
  • There are low level help points available.
  • There are not parent and child parking bays available.
  • Parking is not free for Blue Badge holders.
  • Parking is not free for pick up and drop off.
  • Clearly presented payment terms signs are provided.
  • Payment signs are located at the entrance to the car park.
  • Payment machines are located Level 1 and Level 3.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • The most accessible route from the Blue Badge parking to the terminal building has step-free level access, a lift and dropped kerbs with tactile paving.
  • There is a pedestrian crossing between the car park and the terminal.
  • Controls for the barrier may be difficult to reach.
  • The barrier control system to exit the car park is operated by a token.

Lift

  • The lift is located to the left of the Blue Badge bays on Level 3.
  • The floors which are accessible by the lift surveyed are L1, L2, L3 L4 and L5.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a high visual contrast.
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 146cm.
  • The internal dimensions of the lift are 288cm x 168cm.
  • The internal lift control buttons have a medium visual contrast and tactile markings.
  • All of the internal lift controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a visual floor indicator.
  • Lighting levels are moderate to good.
  • There are other lifts which are similar in size at the same location.

Escalator

  • The escalator is located to the left of the pedestrian entrance to the multi storey car park.
  • The floors which are accessible by escalator are L1 and L3.
  • The escalator only goes up.
  • The escalator steps have some clear markings.
  • The foot (bottom) and head (top) of the escalator are clearly marked.
  • Lighting levels are moderate to good.

Stairs

  • The floors which are accessible by stairs are L1, L2, L3, L4 and L5.
  • There are more than 20 steps, which are unmarked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 17cm.
  • Lighting levels are moderate to good.
  • The entrance to the stairwell has a single, manual door with a width of 74cm.

Exit

  • This exit is located on Level 1 ahead from the lifts.
  • There are low level help points available.
  • There is step-free level access at the exit.
  • There are double automatic doors which are permanently open.
  • The width of the opening is 130cm.
  • The doors have a low visual contrast.
  • There is step-free level access after you exit.

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