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Marks and Spencer Barnsley Retail Park

Unit 3B Barnsely Retail Park, Dryden Road, Barnsely, South Yorkshire, S71 1JE

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Harborough Hill Road.
    • The name of the car park is Barnsley Retail Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the store in Barnsley Retail Park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 191cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • Some aisles may be obstructed by product bins.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • There is background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a Click and Collect touchscreen at the rear of the store.
    The height of the touchscreen display ranges from 111cm - 161cm from the floor.
    The touchscreen has the following accessibility aids: Screen Shrink and a call for assistance button.
    When made accessible, the height of the touchscreen display ranges from 11cm-142cm from the floor.

Checkouts

  • The checkout area is located to the left as you enter the store.
  • There is step-free level access to the checkout area.
  • The venue has standard checkouts and self-serve touchscreens.
  • Standard Checkouts View
    • The checkout surveyed was 5.
    • The queue width is under 120cm and there is no need to turn.
    • The checkout has patterned/distracting backgrounds.
    • The height of the loading area is 79cm.
    • The height of the packing area is 92cm.
    • The card payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Self-Service Touchscreens View
    • The self-service touchscreen surveyed was Card and Cash.
    • The height of the loading area is 53cm.
    • The height of the self-serve touchscreen display ranges from 125cm to 150cm from the floor.
    • The height of the scanner is 116cm.
    • The height of the packing area is 54cm.
    • The cash payment machine is at a height of 78cm.
    • The card payment machine is portable.
    • Assistance is available at the self-serve checkouts.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.