Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Bristol Airport Multi-Storey Car Park.
- View information on Bristol Airport Multi-Storey Car Park (opens new tab).
- There is a drop-off point.
- The nearest train station is Nailsea and Backwell.
- This station does not have step-free access.
- The nearest step-free train station is Yatton.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is 1 other entrance.
- There is step-free level access at the other entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- There are no toilet facilities.
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Checkouts
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- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- Related Access Guides View
Parking
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the rear of the Passenger Transport Interchange.
- There is a dropped kerb with tactile paving from the drop-off point.
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Public Parking
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- There is a public car park located at Bristol Airport.
- The name of the car park is Bristol Airport Multi-Storey Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located at the front of the store, within the Passenger Transport Interchange.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 85cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- Some flooring is shiny.
- There is no (or very little) background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is not consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Self-Service Checkouts
- The self-service checkout area is located to the right of the store after you enter.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket shop touchscreen.
- The height of the touchscreen display ranges from 121cm to 137cm from the floor.
- The touchscreen has the following accessibility aids: a Call for Assistance button.
- The height of the scanner is 108cm.
- The height of the loading area is 61cm.
- The height of the packing area is 61cm.
- The card payment machine is at a height of 104cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
