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Marks and Spencer Earlsfield

170 Penwith Road, Earlsfield, London, SW18 4QA

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Thornsett Road.
    • The Blue Badge bays have faded markings.

Entrance (Thornsett Road)

  • This entrance is located at the side of the store on Thornsett Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 135cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 138cm.
  • The second set of doors have a low visual contrast.

Entrance (Penwith Road)

  • This entrance is located at the side of the store on Penwith Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • There is background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Lighting levels were even at the time of the survey.
  • The Click and Collect touchscreen is located next to the Thornsett Road entrance. The height of the Click and Collect touchscreen ranges from 95cm - 165cm from the floor.

Checkouts

  • The checkout area is located at the front of the store.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens.
  • Self-Service Touchscreens View
    • The self-service touchscreens have the following accessibility features: a call for assistance button and lowered touchscreens.
    • The height of the loading area is 59cm.
    • The height of the self-serve touchscreen display ranges from 120cm to 144cm from the floor.
    • The height of the scanner is 108cm.
    • The height of the packing area is 59cm.
    • The card payment machine is portable.
    • Assistance is available at the self-serve checkouts.
    • The height of the lowered self-serve touchscreen display ranges from 106cm - 144cm from the floor.
      The height of the lowered scanner is 90cm.