Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Distillery Lane Car Park.
- View information on the Distillery Lane car park (opens new tab).
- There is a drop-off point, on-street Blue Badge Bay parking, on-street standard parking and a taxi rank.
- The nearest train station is Edinburgh Haymarket Station.
- This station has step-free access.
- The nearest bus station is Haymarket.
- The nearest tram stop is Haymarket.
- This tram stop has step-free access.
- For the latest travel options and information you can plan your travel usinghttps://www.traveline.info/ (opens new tab).
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Getting In and Around
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- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include pillars and moveable physical obstructions.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: a payment counter.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- Hearing assistance systems are available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located directly outside Haymarket train station.
- There is a dropped kerb without tactile paving from the drop-off point.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Rosebery Crescent.
- The Blue Badge bays are signposted but have no markings.
- There is a public car park located on Distillery Lane.
- The name of the car park is Distillery Lane car park.
- Designated Blue Badge parking bays are not available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located to the right of the Travel Shop, within Haymarket Train Station.
- The entrance area is clearly signed.
- There is step-free access via a very easy slope at the entrance.
- There is an opening without doors.
- The width of the opening is more than 200cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays, pillars and additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- There is background noise which varies depending on the time of day.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Self-Service Checkouts
- The self-service checkout area is located on the right as you enter.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a standard touchscreen.
- The height of the touchscreen display ranges from 124cm to 150cm from the floor.
- The touchscreen has the following accessibility aids: a Call for Assistance button.
- The height of the scanner is 110cm.
- The height of the loading area is 60cm.
- The height of the packing area is 60cm.
- The height of the cash payment controls range from 52cm to 88cm from the floor.
- The card payment machine is at a height of 112cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
Payment Counter
- The counter is located immediately on the right as you enter.
- The distance from the entrance is 2m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 100cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- The height of the touchscreen display ranges from 110cm to 138cm from the floor.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.