Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Friern Retail Park.
- The nearest train station is New Southgate.
- The nearest underground station is Arnos Grove.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: wheeled baskets.
- There is a water bowl available for assistance dogs.
- Facilities/services include: Wi-Fi.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located in Pegasus Road.
- The name of the car park is Friern Retail Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store in Friern Retail Park.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 248cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The visual contrast between the shelving and floor varies between low and high.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
- The Click and Collect touchscreen is at the rear of the store. The height of the Click and Collect touchscreen display ranges from 112cm - 158cm from the floor.
Checkouts
- The checkout area is located to the left as you enter the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts, self-serve touchscreens and Scan as you Shop touchscreens.
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Standard Checkouts
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- The queue width is at least 150cm and there is no need to turn.
- The checkout has patterned/distracting backgrounds.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button, lowered touchscreens and lowered loading/packing areas.
- The height of the loading area is 64cm.
- The height of the self-serve touchscreen display ranges from 147cm to 167cm from the floor.
- The height of the scanner is 123cm.
- The height of the packing area is 75cm.
- The card payment machine is at a fixed height.
- The card payment machine is at a height of 136cm.
- Assistance is available at the self-serve checkouts.
- The height of the self-serve touchscreen displays ranges from 110cm - 130cm from the floor.
The height of the scanners are 88cm.