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Marks and Spencer Glasgow Central Rail Simply Food

14 Unit Caledonia Centre, 79 Gordon Street, Glasgow, G1 3SQ

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Access Guide

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Overview

Parking

  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located West Nile Street.
    • The Blue Badge bays are clearly marked and signposted.
    • There is a public car park located on Mitchell Street.
    • The name of the car park is NCP Mitchell Street.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located on the right as you enter Glasgow Central Train Station.
  • The entrance area is clearly signed.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There is step-free access via a very easy slope as you enter.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays, pillars and additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • There is background noise which varies depending on the time of day.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to the size of the space.

Payment Counter

  • The counter is located on the left as you enter, next to the self-service checkout.
  • The distance from the entrance is 5m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 98cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels vary due to the size of the space.

Self-Service Checkouts

  • The self-service checkout area is located on the left as you enter.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a standard touchscreen.
    • The height of the touchscreen display ranges from 136cm to 154cm from the floor.
    • The touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 118cm.
    • The height of the loading area is 61cm.
    • The height of the packing area is 61cm.
    • The height of the cash payment controls range from 52cm to 88cm from the floor.
    • The card payment machine is at a height of 110cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.