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Marks and Spencer Sidcup

124 Station Road, Sidcup, DA15 7AB

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located at the rear of the store.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 60m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Free parking for Blue Badge holders is restricted to 90 minutes.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located to the right of the store.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient with resting areas.
  • The ramp is over 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 2 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 230cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • Some aisles are obstructed by pillars.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • There is background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Lighting levels were even at the time of the survey.
  • The click and collect touchscreen is at the rear of the store.
    The minimum and maximum heights of the touchscreen once condensed is 105cm to 140cm.

Checkouts

  • The checkout area is located to the left after you enter.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens.
  • Self-Service Touchscreens View
    • The self-service touchscreens have the following accessibility features: a call for assistance button, lowered touchscreens and lowered loading/packing areas.
    • The height of the loading area is 59cm.
    • The height of the self-serve touchscreen display ranges from 110cm to 132cm from the floor.
    • The height of the scanner is 97cm.
    • The height of the packing area is 59cm.
    • The card payment machine is at a fixed height.
    • The card payment machine is at a height of 100cm.
    • Assistance is available at the self-serve checkouts.