You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located within the Roaring Meg Retail Park.
• The details within this access guide relate to the Marks and Spencer store and not the retail park.
• Roaring Meg Retail Park link (new tab) - click here.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Stevenage.
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • Clearly marked/signposted designated Blue Badge parking bays are available.
  • Clearly marked/signposted parent and child parking bays are available.
  • There is a dropped kerb from the car park to the store.
  • The dropped kerb does have tactile paving.

You are on Approach. Skip to the next section.

Approach

• There is step free access on the approach to the store.
• The surface of the approach is block paving.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (M&S Food). Skip to the next section.

Outside Access (M&S Food)

• This information is for the entrance located at the front left of the building.
• There is step free access at this entrance.
• There is a slope with a very easy incline.

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• Entrance Details View
  • The main door(s) open(s) automatically away from you.
  • The door(s) is/are double.
  • The width of the door opening is 200cm (6ft 7in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 220cm.

You are on Outside Access (Food Hall / Womenswear). Skip to the next section.

Outside Access (Food Hall / Womenswear)

• This information is for the entrance located at the front centre of the store.
• There is step free access at this entrance.
• There is a slope with a very easy incline.

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• Entrance Details View
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The width of the door opening is 210cm (6ft 11in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 232cm.

You are on Outside Access (Womenswear). Skip to the next section.

Outside Access (Womenswear)

• This information is for the entrance located to the front right of the store.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) automatically away from you.
  • The door(s) is/are double.
  • The width of the door opening is 200cm (6ft 7in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 230cm.

You are on Inside Access. Skip to the next section.

Inside Access

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• Inside Access View
  • There is step free access throughout the store.
  • The store does play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the Customer Services counter, at the Refunds and Exchange counter, in the Café and at all tills/counters within the store.
  • There is not a cash machine in the store.
  • Trolleys designed for the use of wheelchair users are available.
• Click and Collect View
  • There is a Click and Collect service in the store.
• *****Click and Collect Touchscreen**** View
  • Self-service touchscreens are available for Click and Collect.
  • The touchscreens are 110cm to 172cm from the floor.
  • There is a button which will condense the screen content.
  • The height of the button is 115cm from the floor.
  • Once condensed the touchscreen heights are 110cm to 142cm from the floor.
• Comments View
  • The click and collect machines are located to the right of the store on the ground floor, next to the womenswear changing rooms.

You are on Customer Services (and Checkouts Ground Floor). Skip to the next section.

Customer Services (and Checkouts Ground Floor)

• The Customer Services counter is located to the right of the store on the ground floor.
• There is step free access to the Customer Services counter.
• There is a clear accessible route to the Customer Services counter.
• The Customer Services counter is approximately 30m from the Food Hall / Womenswear entrance.
• The height of the Customer Services counter is 91cm.
• The height of the lowered section of the counter is 77cm.
• There is a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
• The clear knee recess has the dimensions of 70cm (height) x 30cm (depth).
• There is a hearing assistance system at the counter.
• There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
• The till(s)/counter(s) is/are not placed in front of a background which is patterned.
• The Customer Services counter is also used for Refunds and Exchanges.

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• Comments View
  • There are eight self-service payment counters with touchscreens at heights between 130cm and 152cm.
  • There is a lower touchscreen with a height between 90cm and 133cm.
  • There is a Click and Collect point to the left of the tills that has touch screen heights ranging from 110cm - 155cm. There is an accessibility mode which drops the screen to operating heights of 110cm - 140cm.

You are on Womenswear. Skip to the next section.

Womenswear

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• Womenswear View
  • Womenswear is located on the ground floor.
  • There is step free access to Womenswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Womenswear aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Womenswear till(s)/counter(s).
  • There is a clear accessible route to the Womenswear till(s)/counter(s).
  • The nearest Womenswear till(s)/counter(s) is/are approximately 15m from the from Try it On facility.
  • The height of the Womenswear till(s)/counter(s) is/are 90cm.
  • The height of the lowered section of the till(s)/counter(s) is 77cm.
  • There is a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
  • The clear knee recess has the dimensions of 70cm (height) x 30cm (depth).
  • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are placed in front of a background which is patterned.
• Self-Service Touchscreens View
  • The controls/screen heights for the self-service checkout(s) vary between 126cm and 148cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Accessible Fitting Room(s) View
  • There is/are 9 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • The name/number of the accessible fitting room surveyed is 5.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 94cm.
  • The dimensions of the accessible fitting room(s) are 260cm x 225cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 60cm and 110cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
• Standard Fitting Room(s) View
  • There is/are 8 standard fitting room(s) within Womenswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Food Hall. Skip to the next section.

Food Hall

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• Food Hall View
  • The Food Hall is located to the left of the store on the ground floor.
  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
• Till(s)/Counter(s) View
  • There is not a food information counter.
  • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
  • The height of the checkout(s) is/are 100cm.
  • There is a self service till with a hearing assistance system.
  • Staff can provide assistance with using the self service till(s) (Scott tills).
• Comments View
  • There are self checkout tills with screen height ranging from 100cm - 140cm
  • There is a separate exit from the Food Hall next to the tills.
  • There are barriers with a width of 232cm, double automatic doors with a width of 200cm and a slight slope when exiting.

You are on Lingerie. Skip to the next section.

Lingerie

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• Lingerie View
  • Lingerie is located towards the rear right of the ground floor.
  • There is step free access to Lingerie.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Lingerie aisle(s).
• Standard Fitting Room(s) View
  • There is/are 4 standard fitting room(s) within Lingerie.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Beauty. Skip to the next section.

Beauty

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• Beauty View
  • The Beauty department is located ahead as you enter, on the ground floor.
  • There is step free access to the Beauty department.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Beauty department aisle(s).

You are on Other Floors. Skip to the next section.

Other Floors

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• Escalator(s) View
  • There is an/are escalator(s) for public use.
  • The escalator(s) is/are located in the middle of the store.
  • The escalator(s) in the store go both up and down.
  • The floors which are accessible by escalators are Ground and 1st.
  • The escalator steps are not clearly marked.
  • The foot and head of the escalator(s) are clearly marked.
  • There is a bollard at the foot and head of the escalator.
  • The lift is clearly visible from the escalator(s).
• Lift View
  • There is a lift for public use.
  • The lift is located to the rear of the store.
  • There is step free access to the lift.
  • There is a clear accessible route to the lift.
  • The lift is approximately 60m from the Food Hall / Womenswear entrance.
  • The floors which are accessible by this lift are ground and 1st.
  • The lift is a standard lift.
  • The clear door width is 120cm.
  • The dimensions of the lift are 210cm x 157cm.
  • There is a mirror to aid reversing out the lift.
  • There are not separate entry and exit doors in the lift.
  • The lift has a visual floor indicator.
  • The lift has an audible announcer.
  • The lift has a hearing assistance alarm system.
  • The lift controls have tactile markings.
  • The lift controls have Braille markings.

You are on Customer Services (and Checkouts First Floor). Skip to the next section.

Customer Services (and Checkouts First Floor)

• The Customer Services counter is located next to the Menswear fitting rooms on the first floor.
• There is step free access to the Customer Services counter.
• There is a clear accessible route to the Customer Services counter.
• The Customer Services counter is approximately 55m from the lift.
• The height of the Customer Services counter is 92cm.
• The height of the lowered section of the counter is 76cm.
• There is a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
• The clear knee recess has the dimensions of 70cm (height) x 30cm (depth).
• There is a hearing assistance system at the counter.
• There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
• The till(s)/counter(s) is/are not placed in front of a background which is patterned.
• The Customer Services counter is also used for Refunds and Exchanges.

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• Comments View
  • There are 4 self service checkouts next to the Menswear department. Three have touch screen operation heights between 110cm - 145cm . There is a lowered self service till that has screen controls between 90cm - 130cm. There is a knee recess at this till that is 76cm high.

You are on Menswear. Skip to the next section.

Menswear

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• Menswear View
  • Menswear is located on the first floor.
  • There is step free access to Menswear, via lift.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Menswear aisle(s).
  • There is a browse and order hub within Menswear.
• Accessible Fitting Room(s) View
  • There is/are 5 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • The name/number of the accessible fitting room surveyed is 5.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 94cm.
  • The dimensions of the accessible fitting room(s) are 270cm x 330cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 14cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 60cm and 110cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
• Standard Fitting Room(s) View
  • There is/are 4 standard fitting room(s) within Menswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Babywear/Kidswear. Skip to the next section.

Babywear/Kidswear

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• Babywear/Kidswear View
  • Babywear/Kidswear is located on the first floor.
  • There is step free access to Babywear/Kidswear, via lift.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Babywear/Kidswear aisle(s).
• Accessible Fitting Room(s) View
  • There is/are 2 fitting room(s) in total within Babywear/Kidswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • The name/number of the accessible fitting room surveyed is 2.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The dimensions of the accessible fitting room(s) are 275cm x 220cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 13cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 110cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
• Standard Fitting Room(s) View
  • There is/are 1 standard fitting room(s) within Babywear/Kidswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Café. Skip to the next section.

Café

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• Location and Access View
  • The Café is located on the first floor.
  • There is step free access to the Café, via lift.
  • There is a clear accessible route to the Café.
  • There is step free access throughout the Café.
• Counter View
  • Food and/or drink(s) is/are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is 92cm.
• Self-Service Touchscreens View
  • Self-service touchscreens are available for ordering.
  • The touchscreens are 118cm to 180cm from the floor.
  • There is a button which will condense the screen content.
  • The height of the button is 123cm from the floor.
  • Once condensed the touchscreen heights are 118cm to 162cm from the floor.
  • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
  • The height of the tent card rack is 120cm.
• Tables and Seating View
  • There is a priority table for wheelchair users.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 5m from the Café entrance/opening.
  • The distance between the floor and the lowest dining table is 74cm.
  • The distance between the floor and the highest dining table is 106cm.
  • There is clear manoeuvring space throughout the Café.
• Menus and Services View
  • Menus are available on the wall.
  • Drinking straws are available.
  • Two handle cups are not available.
  • The Café does play background music.
  • WiFi is available in the Café.

You are on Home. Skip to the next section.

Home

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• Home View
  • The Home department is located on the first floor.
  • There is step free access to the Home department, via lift.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Home department aisle(s).

You are on Opticians. Skip to the next section.

Opticians

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• Opticians View
  • The opticians is located to the rear left of the first floor.
  • There is step-free access to the Opticians, via lift.
  • There is step-free access throughout the Opticians department.
• Till(s)/Counter(s) View
  • There is step-free access to the till(s)/counter(s).
  • There is a clear accessible route to the till(s)/counter(s).
  • The nearest till(s)/counter(s) is/are approximately 30m from the lift.
  • The height of the till(s)/counter(s) is/are 91cm.
  • There is not a hearing assistance system available at the till(s)/counter(s).
  • There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
• Consultation Room(s) View
  • There is/are 3 consultation room(s) available.
  • There is step-free access to the consultation room(s).
  • There is a clear accessible route to the consultation room(s).
  • The room surveyed was; 1.
  • There is a/are door(s) leading into the consultation room surveyed.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 86cm.
  • There is room for a wheelchair user to manoeuvre (minimum space of 150cm x 150cm).
  • There is a sink in the consultation room.
  • There is a chair available.
  • The chair has armrests available on both sides.
  • The consultation room is enclosed with a roof.

You are on Changing Places (Right Hand Transfer). Skip to the next section.

Changing Places (Right Hand Transfer)

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• Location and Access View
  • The facility is located on the first floor, near to the café.
  • The facility is approximately 70m (76yd 1ft) from the lift.
  • The facility is in addition to standard and accessible toilets.
  • There is level access into the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door is 93cm (3ft 1in).
  • The dimensions of the facility are 310cm x 455cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 150cm.
  • The transfer space on the left as you face the toilet is 80cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 100cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is high.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is mobile.
  • The overhead hoist covers all areas in the cubicle.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is sensor.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 112cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 96cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 128cm and 163cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room in the store.
• The parent and baby room is located on the first floor, near to the café.
• There is step free access into the parent and baby room.
• There is a clear accessible route to the parent and baby room.
• The parent and baby room is approximately 70m from the lift.
• Staff do not need to be notified for use of the room.
• The height of the baby change table/bench once extended and in use is 90cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an accessible toilet in the store.

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• Location of and Access to the Accessible Toilet View
  • The accessible toilet is unisex.
  • The accessible toilet is located on the first floor.
  • There is step free access into the accessible toilet.
  • There is a clear accessible route to the accessible toilet.
  • The accessible toilet is approximately 70m from the lift.
• Features and Dimensions of the Accessible Toilet View
  • Staff do not need to be notified for use of the accessible toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written signage on or near the toilet door.
  • The door opens towards you (pull).
  • The width of the door opening is 90cm.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 245cm x 265cm.
  • There is clear manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 185cm.
  • There is a drop down rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a functional emergency alarm.
  • There are disposal facilities in the accessible toilet.
  • There are coat hooks in the accessible toilet at 122cm and 157cm from the floor.
• Position of Fixtures in the Accessible Toilet View
  • There is a/are wall mounted rail(s).
  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
  • There is not a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
  • The height of the toilet seat above floor level is 45cm.
  • The toilet has a backrest.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached when seated on the toilet.
  • The height of the toilet roll holder is 96cm.
  • There is a wash basin.
  • The wash basin can be reached when seated on the toilet.
  • The height of the wash basin is 72cm.
  • The tap type is lever. It is a mixer tap.
  • The tap(s) can be reached when seated on the toilet.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The height of the towel dispenser is 92cm.
  • There is a hand dryer.
  • The height of the hand dryer is 89cm.
• Colour Contrast in the Accessible Toilet View
  • There is a colour contrast between the external door and wall.
  • There is a colour contrast between internal door and wall.
  • There is a colour contrast between the grab rail(s) on the right and wall.
  • There is a colour contrast between the grab rail(s) on the left and wall.
  • There is a colour contrast between the drop down rail and wall.
  • There is a colour contrast between the walls and floor.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There is a/are standard female and male toilet(s) in the store.

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• Standard Female and Male Toilet(s) View
  • The female and male toilet(s) is/are located on the first floor, near to the café .
  • There is step free access to all of the standard female and male toilet(s).
  • There is a clear accessible route to all of the standard female and male toilet(s).
  • There is an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.

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Additional Information (Food Hall Exit)

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.