Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest step-free train station is Uckfield.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Michael Way.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 255cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- There is a high visual contrast between the shelving and floor in all walkways.
- There is background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The click and collect touchscreen is at the rear of the store as you enter.
Once condensed, the minimum and maximum heights of the touchscreen is 110cm to 145cm.
The height of the scanner is 90cm.
Checkouts
- The checkout area is located to the left as you enter.
- There is step-free level access to the checkout area.
- The venue has standard checkouts, self-serve touchscreens and Scan as you Shop touchscreens.
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Standard Checkouts
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- The queue width is under 120cm and there is no need to turn.
- The checkout has patterned/distracting backgrounds.
- The height of the loading area is 94cm.
- The height of the packing area is 91cm.
- The card payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were even at the time of the survey.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered touchscreens.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 120cm to 140cm from the floor.
- The height of the scanner is 110cm.
- The height of the packing area is 60cm.
- The card payment machine is at a fixed height.
- The card payment machine is at a height of 113cm.
- Assistance is available at the self-serve checkouts.