Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby and a taxi rank.
- The name of the nearest car park is Woking Station.
- View information on Woking Station Car Park (opens new tab) .
- The nearest step-free train station is Woking.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
Parking
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Public Car Parks
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- There is a public car park located off Station Approach.
- The name of the car park is Woking Station.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There are double manual doors at this entrance, however one door is locked.
- The door is permanently held open.
- The width of the opening is 69cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- There is a low visual contrast between the shelving and floor throughout this area.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located ahead from the entrance.
- There is step-free level access to the checkout area.
- The venue has basket payment checkouts and self-serve touchscreens.
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Basket Payment Checkouts
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- Signage is not provided for the payment checkouts.
- The queue width is under 120cm and the width at each turn is at least 150cm.
- The height of the loading area is 80cm.
- The height of the packing area is 80cm.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 113cm to 132cm from the floor.
- The height of the scanner is 100cm.
- The height of the packing area is 60cm.
- The card payment machine is portable.
- Assistance is available at the self-serve checkouts.
- Checkouts SCO704 and SCO705 have hearing loops installed.
Exit
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit, however one door is locked.
- The door is permanently held open.
- The width of the opening is 69cm.
- The doors have a high visual contrast.
- There is step-free access via a very easy slope as you exit.