Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and doors permanently held open.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found at the rear of the café.
- The standard toilet surveyed can be found at the rear of the café.
- There is step-free level access from the café entrance and the entrance from Charterhouse.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and fidget toys.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
Admissions
- At this location the following are free to access for all visitors: the grounds and Farmers Fayre Café.
- At this location the following areas are free to access for National Trust members but payable for everyone else: the Charterhouse and Walled Garden.
- This site offers companion or carer discounts.
Parking
- This site has a car park.
- This car park has a maximum vehicle height restriction of 205cm.
- This is an open air car park with a tarmac surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are not available.
- There are 5 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 175cm x 490cm.
- There is a hatched zone on both sides and to the rear.
- The hatched zone is under 120cm wide.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Coventry.
- Coventry Train Station is approximately 1 mile away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Entrance (Charterhouse)
- The entrance surveyed is located at the front of the house.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Entrance (Café)
- The entrance surveyed is located to the right of Charterhouse.
- There is step-free level access at the entrance.
- There are double manual doors (with one door locked) which is permanently open.
- The width of the opening is 96cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered and full table service available via an online app.
- Staff can provide assistance and offer service to tables.
- Menu types include: handheld menus and counter menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws and takeaway cups.
- Lighting levels are varied.
- There is background noise here which varies, depending on the time of day.
- There is not a hearing assistance system.
- The counter is 96cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are coffee tables, tables, long tables, armchairs, bench seats and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- All flooring in the area is smooth and even.
Toilet Block with Adaptations (Ground Floor - Café - Right Hand Transfer)
- This toilet is located on the ground floor of Charterhouse, at the rear of the café.
- There is step-free level access into the toilet.
- There is tactile and pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a twist lock.
- The dimensions of the cubicle are 150cm x 215cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 85cm from the side of the toilet pan to the wall.
- There is a push button flush in the centre of the cistern.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 74cm.
- The height of the hand dryer is 85cm.
- There is pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 150cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
- Lighting levels were even at the time of the survey.
Standard Toilet (Ground Floor - Café)
- There is step-free level access into the toilet.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 67cm.
- Internally the door has a low colour contrast.
- The male and female standard toilets were surveyed.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are no hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
- One toilet door opens outwards, and one opens inwards.