Access Guide
Summary
- View information about opening hours.
- Amenities in this property include: a reception, exhibition rooms, a historic house and historic interiors.
- The most accessible entrance has a steep ramp/slope and a manual door.
- This entrance is a ramped entrance at the rear of the property.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, large print information, Braille information, audio format information, a clearly signed hearing assistance system and a companion/carer discount.
- At the time of our visit the hearing assistance system was working.
Public Transport
- There is a bus stop within approximately 150m of the property.
- The nearest train station is Newbury Racecourse.
- Newbury Racecourse railway station is approximately 6.2 miles from Sandham Memorial Chapel. There is not a regular bus service from the station to the Memorial Chapel.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking (Accessible)
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces.
- This is an open air car park with a compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- The nearest Blue Badge bay is 40m from the entrance to visitor reception.
- Obstacles from the car park include: uneven surfaces and loose chippings.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
- Whilst there are no marked bays, this area at the rear of the property is reserved for those with a Blue Badge.
Parking (General)
- This site has a car park.
- This is an open air car park with a grass and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: uneven surfaces, loose chippings and a road crossing.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Admissions
- At this location the following are free to access for all visitors: the car park.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all other aspects of the site.
- Parking is free for all visitors.
- This site offers companion or carer discounts.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Powered mobility vehicles cannot be borrowed or hired.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located to the left of the visitor reception.
- There is step-free level access into the toilet.
- This toilet is approximately 5m from the entrance to visitor reception.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 88cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The dimensions of the cubicle are 156cm x 270cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 82cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 96cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 71cm.
- The height of the soap dispenser is 102cm.
- The height of the towel dispenser is 114cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a shelf located where it is not reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a waste bin with lid, a waste bin without lid and a sanitary bin.
- The cubicle does not have a mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat, the internal door, all grab rails and the dropdown rail.
- Lighting levels are moderate to good.
Entrance (Visitor Reception)
- The entrance surveyed is located at the rear of the building.
- There is step-free access via slope at the entrance.
- The steep slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Visitor Reception
- There is step-free level access into the area.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are moderate to good.
- The exit door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 77cm.
Shop (Book)
- There is step-free level access into the shop.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
- The exit door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 77cm.
Entrance (Exhibit 1 - Stanley Spencer)
- The entrance surveyed is located in visitor reception.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 77cm.
Attraction / Exhibit (1 - Stanley Spencer)
- The majority of walkway widths are between 120cm and 180cm.
- There is background noise which varies, depending on the time of day.
- The following may be experienced on the tour: sudden loud noises.
- Exhibit information includes the following formats: pictorial, information board, television/screen and audio description.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- There are stools and chairs without armrests available in the area.
- The following furniture is permanently fixed: all of the tables.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
Steps (Exit from Attraction/Exhibit 1 - Stanley Spencer)
- There are 3 steps.
- The steps are not clearly marked and there are no handrails.
- The steps are at the exit from attraction/exhibit 1 which leads to the Chapel.
Entrance (Exhibit 2 - Watership Down)
- The entrance surveyed is located at the rear of the building.
- There is step-free access via slope at the entrance.
- The steep slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Attraction / Exhibit (2 - Watership Down)
- The majority of walkway widths are over 180cm.
- There is background noise here.
- Exhibit information includes the following formats: pictorial, information board, television/screen and audio description.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- There are chairs without armrests available in the area.
- All flooring in the area is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
Entrance (Chapel)
- The entrance surveyed is located at the front of the Chapel.
- There is step-free access via ramp at the entrance.
- The steep slope is under 75cm wide, with no handrails.
- The ramp overcomes the steps.
- There are 3 steps, which are unmarkedno handrails.
- All of the steps are not at the recommended height (between 15cm - 18cm).
- There are double manual doors which open away from you.
- The width of the opening is 127cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Attraction / Exhibit (Chapel)
- The majority of walkway widths are over 180cm.
- There is no (or very little) background noise here.
- Exhibit information includes the following formats: Braille and pictorial.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- There are chairs without armrests available in the area.
- All flooring in the area is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low.
Outdoor Spaces
- This information is for the access point located from the car park for Blue Badge holders.
- There is step-free level access into the area.
- There is open access at the surveyed access point.
- The width of the gap is 80cm.
- The following outdoor facilities are available: formal gardens and gardens.
- The outdoor spaces include the following surfaces: grass and block paving.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are more than 3 steps without handrails in the main areas.
- The steps are found on the main path running through the garden at the front of the building.
- There are bench seats situated along the paths for people to rest.
Steps (Garden)
- There are 4 steps.
- The steps are not clearly marked and there are no handrails.
- The steps are located on the main path through the garden at the front of the building.
Outdoor Spaces (Garden of Reflection)
- This information is for the access point located at the open access entrance from the accessible parking area.
- There is step-free level access into the area.
- There is open access at the surveyed access point.
- The following outdoor facilities are available: formal gardens.
- The outdoor spaces include the following surfaces: gravel.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around the area.
- There are bench seats situated along the paths for people to rest.
Picnic Area
- The following information describes the picnic area located at the rear of the property.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 64cm.
- The surface height of the highest table is 67cm.
- The following furniture is permanently fixed: some of the tables.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to loose chippings.
Hikes and Trails
- The walk is approximately 1.5 miles.
- The walk is open 24 hours.
- Some of the paths are lit at night.
- The route includes the following surfaces: tarmac, grass, compacted gravel and mud.
- Some of the route contains very uneven surfaces.
- These are found in the following areas: on the unsurfaced part of the walk and through the field.
- There are no alternative routes to avoid these areas.
- The route is not clearly signposted.
- The route has online maps.
- Seating is not available on the route.
- There are no toilet facilities along the route.
- The walk uses some pedestrian paths along roads which are reasonably quiet.
