Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a steep ramp/slope and doors permanently held open.
This entrance is located at the front of the visitor reception building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: Braille information, a companion/carer discount, facilities for assistance dogs, maps, an information board in the car park, a large map in the car park, an accessible route map and large print information.
The sensory pack includes: accessible maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
At the time of our visit the hearing assistance system was not working.
This site is part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: standard toilets.
The nearest toilet with adaptations for disabled people is located in the second hand bookshop. View information about this toilet (new tab).
Additional toilet facilities with adaptations for disabled people are located in the house. View information about this toilet (new tab).
There is a separate exit.
The exit has a steep ramp/slope and doors permanently held open.

At this location the following are free to access for all visitors: the gardens, café and second hand bookshop.
At this location the following areas are free to access for National Trust members but payable for everyone else: the house.
Parking is free for National Trust members and Blue Badge holders but chargeable for all other visitors.
This site offers companion or carer discounts.
Entrance to the house is via a pre-booked guided tour only.
View information on booking .

There is not a bus stop within approximately 150m of the property.
There is a bus stop immediately outside the vehicular entrance to the property, on the B2146. This is approximately 650 metres from the visitor reception.
The nearest train station is Petersfield.
Petersfield station is approximately 5.5 miles away, with regular direct bus services from here to the bus stop outside the vehicular entrance to the property (bus route 54).

The property has a car park.
The vehicle route from the main road to the car park includes: speed bumps.
This is an open air car park with a loose chippings surface.
Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are available.
There are 6 Blue Badge parking bays.
Obstacles from the car park include: loose chippings, slopes/ramps, uneven surfaces and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is a designated drop-off point which is flush to the footpath.
A disabled drop off point/parking area can be made available directly outside the house entrance - please contact the venue in advance or speak to staff/volunteers on the day to arrange use of this.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: accessible maps.
You can borrow these from visitor recepetion. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Access into the area is via a steep ramp/slope.
The ramp is over 150cm wide, with no handrails.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 147cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
There is step-free level access around the area.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
All flooring is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access to the counter.
The height of the counter is 92cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested, however it was not working at the time of the survey.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is background noise here which varies, depending on the time of day.
Lighting levels are moderate to good.
The exit door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the exit door opening is 78cm.

The following information describes the picnic area located on the left hand side of the path leading from the car park to the garden entrance.
Access into the area is via a steep ramp/slope (which bypasses any steps).
The slope is over 150cm wide, with no handrails.
There are 6 steps, which are unmarked, with a handrail on the right going up.
There are picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are available.
The distance between the floor and the underside of the lowest picnic table is 63cm.
The distance between the floor and the underside of the highest picnic table is 67cm.
The surface height of the lowest table is 69cm.
The surface height of the highest table is 74cm.
The following furniture is permanently fixed: seating which is fixed to tables.
There is no step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to grass and compacted earth.

Access into the toilet is via steps.
There are 4 steps, which are unmarked, with a handrail on the right going up.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 64cm.
Internally the door has a low colour contrast.
The male and female standard toilets were surveyed.
The width of the widest cubicle door opening is 56cm.
The wash basin tap type is push.
Lighting levels are moderate to good.
There are no hand dryers.
The first 3 steps are unmarked, the last step is clearly marked.
There is a handrail on the left going up for the steps to access the female toilets.