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Woolacombe - Marine Drive - National Trust

Woolacombe, Devon, EX34 7ZZ

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this area include: a café.
  • There is not a member of staff available for help and assistance.
  • Toilet and changing facilities available include: an accessible toilet solely for the use of disabled people and standard toilets.

Public Transport

Parking

  • Parking is free for National Trust members but chargeable for all other visitors.

Entrance (The Porthole Cafe)

  • The entrance surveyed is located at the front of the Porthole Cafe .
  • There is stepped access at the entrance.
  • The steep slope is between 75cm and 150cm wide, with no handrails.
  • There is 1 step, which is unmarked, with no handrails.
  • The step is not at the recommended height (between 15cm - 18cm) .
  • There is a single manual door which opens away from you.
  • The width of the opening is 80cm.

Eating and Drinking (The Porthole Cafe)

  • This is a café which serves hot and cold snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are moderate to good.
  • There is background noise here.
  • There is not a hearing assistance system.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 102cm high.
  • There is step-free level access around the seating area.
  • There are tables, high tables, long tables, high stools and chairs without armrests available in the seating area.
  • The seating area does not have: a mixture of chairs with and without armrests.
  • The following furniture is permanently fixed: some of the tables.
  • All flooring in the area is smooth and even.

Stairs (To Seating Area)

  • The floors which are accessible by stairs are the ground and first floors.
  • There are 13 steps between floors.
  • The steps are not clearly marked with a handrail on the left going up.
  • The highest step is 19cm high.
  • Lighting levels are moderate to good.

Outdoor Seating Areas

  • The following outdoor areas are available: terrace.
  • Access to the outdoor seating area is via a steep ramp/slope.
  • The slope is over 150cm wide, with no handrails.
  • The surface of the outdoor seating area includes an uneven hard surface.
  • Facilities in this area include: seats without armrests and a table.
  • The surface height of the table is 72cm.
  • The distance between the floor and the underside of the tables is 70cm.
  • There is room for a wheelchair user to manoeuvre within the seating area (150cm x 150cm).

Toilet with Adaptations

  • This toilet is located to the right hand side of the building.
  • There is step-free level access into the toilet.
  • This toilet is approximately 12m from the Porthole Cafe entrance.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 87cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • The dimensions of the cubicle are 161cm x 213cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 92cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 84cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 73cm.
  • The height of the soap dispenser is 85cm.
  • The height of the baby change is 80cm.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is not a shelf.
  • The cubicle has: a waste bin with lid.
  • The cubicle does not have a mirror and coat hooks.
  • The following have a high colour contrast with their surroundings: some grab rails and the toilet seat.
  • The following have a less clear colour contrast with their surroundings: some grab rails.
  • Lighting levels are bright.

Standard Toilet

  • There is step-free level access into the toilet.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 68cm.
  • Internally the door has a high colour contrast.
  • The gender neutral toilet was surveyed.
  • The wash basin tap type is push.
  • Lighting levels are bright.
  • There are no hand dryers.

Outdoor Spaces

  • This information is for the access point located near the café seating area.
  • Access into the area is via a step, slight ramps/slopes, a steep ramp/slope and a very steep ramp/slope.
  • There is 1 step, which is unmarked, with no handrails.
  • There is open access at the surveyed access point.
  • The following outdoor facilities are available: open countryside.
  • The outdoor spaces include the following surfaces: gravel, compact earth and sand.
  • Footpaths are available in some of the outdoor spaces.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no step-free level access around the area.
  • There are slight ramps/slopes without handrails, steep ramps/slopes without handrails and less than 3 steps without handrails in the main areas.
  • There are some bench seats situated along the paths for people to rest.