You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this a tea room, exhibition rooms, gardens, a historic house and historic interiors include: property.
• The most accessible entrance has a manual door and step-free level access.
• This entrance is at the rear of the house.
• There are 2 floors once inside.
• Other floors can be accessed via: stairs.
• There is step-free access to the ground floor only once inside.
• Access to the upper floor is via stairs.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating, sensory packs and a clearly signed hearing assistance system.
• The sensory pack includes: fidget toys. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• At the time of our visit the hearing assistance system was working.
• This site is part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: an accessible toilet for the use of everyone and standard toilets.
• The toilet with adaptations for disabled people surveyed can be found at the rear of the house.
• This toilet with adaptations for disabled people is approximately 5m from the accessible entrance.
• The standard toilets can be found on the first floor of the house.
• The standard toilet surveyed can be found to the left of the first floor.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• Equipment cannot be borrowed or hired.
• Sensory packs can be borrowed which include: ear defenders, fidget toys, soft toy and communication cards.
• You can borrow these from the visitor reception. View more information about booking and collection of equipment.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Route to (House). Skip to the next section.

Route to (House)

• From the Blue Badge parking, you can continue to the rear of the house and you will arrive at the accessible entrance. Alternatively, you can head left around to the front of the house to reach the main, stepped entrance.
• The route to the area is step-free level.
• Path surfaces along the route are gravel and concrete.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Accessible Entrance. Skip to the next section.

Accessible Entrance

• The entrance surveyed is located at the rear of the house.
• There is step-free level access at the entrance.
• There is a single manual door which opens away from you.
• The width of the opening is 91cm.
• Visitors using this entrance, should make their way to the visitor welcome desk that is located near the main entrance.

You are on Main Entrance. Skip to the next section.

Main Entrance

• The entrance surveyed is located at the front of the house.
• There is stepped access at the entrance.
• There are 3 steps, which are unmarkedno handrails.
• Steps are split with a resting area.
• Some of the steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which opens away from you.
• The width of the opening is 104cm.

You are on Visitor Welcome. Skip to the next section.

Visitor Welcome

• There is step-free level access into the shop.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 94cm.
• Internally the door has a high colour contrast.
• Some flooring in the shop is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.
• There is step-free level access to the counter.
• The height of the counter is 93cm.
• There is not a low level counter at a suitable height for a wheelchair user.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

You are on Second Hand Bookshop. Skip to the next section.

Second Hand Bookshop

• The room surveyed was the second hand bookshop and is located on the ground floor.
• The corridor width outside the room is between 120cm and 180cm.

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• Getting Into The Room View
  • There is step-free level access into the room.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the opening is 90cm.
  • Internally the door has a medium colour contrast.
• Inside The Room View
  • The room has: armchairs and room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The room does not have: a mixture of chairs with and without armrests.
  • There is step-free level access around the room.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • The colour contrast between the walls and floor is high.
  • Lighting levels are moderate to good.

You are on The Butler's Pantry - Tea Room. Skip to the next section.

The Butler's Pantry - Tea Room

• This is a tea room which serves drinks only.
• There is step-free level access into the area.
• There is a self service counter.
• Lighting levels are moderate to good.
• There is no (or very little) background noise here.
• There is step-free level access around the seating area.
• There are tables available in the seating area.
• The seating area does not have: a mixture of chairs with and without armrests.
• There are some tables which are at a suitable height for a wheelchair user.
• The surface height of the tables is 76cm.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.

You are on The Back Kitchen. Skip to the next section.

The Back Kitchen

• The room surveyed was the Back Kitchen and is located on the ground floor, beyond the tea room.

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• Getting Into The Room View
  • There is step-free level access into the room.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the opening is 91cm.
  • Internally the door has a medium colour contrast.
• Inside The Room View
  • There are some tables which are at a suitable height for a wheelchair user.
  • The room has: armchairs, room for a wheelchair user to manoeuvre (150cm x 150cm), a mixture of chairs with and without armrests and sofas.
  • The following furniture is permanently fixed: some of the tables.
  • There is step-free level access around the room.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are moderate to good.

You are on Tour. Skip to the next section.

Tour

• The tour is self-guided but volunteers/staff are available to provide additional information.
• The tour takes approximately 15 minutes.
• There is stepped access along the tour route.
• The majority of walkway widths are over 180cm.
• The tour can be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via a video on tablet or mobile phone.
• There is no (or very little) background noise along the tour route.
• Tour information includes the following formats: information booklets, pictorial, information board, television/screen, audio description and interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm).
• Floor plans/maps are available for the tour route.
• The tour does not have a hearing assistance system.
• There are chairs without armrests at regular intervals along the tour.
• There are folding seats/stools available to take around the tour.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Lighting levels are moderate to good throughout the tour route.
• There are patterned carpets in some of the exhibition areas and walkways. There are portable steps for some of the displays.

You are on Toilet with Adaptations (House - Accessible - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (House - Accessible - Left Hand Transfer)

• This toilet is located at the rear of the house, to the right from the accessible entrance.
• There is step-free level access into the toilet.
• This toilet is approximately 5m from the accessible entrance.
• There is pictorial signage on or near the door.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 98cm.
• The door has a locking handle.
• Internally the door has a low colour contrast.
• The dimensions of the cubicle are 180cm x 330cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 72cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: towel dispenser.
• The height of the toilet seat above floor level is 50cm.
• The height of the toilet roll holder is 88cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 70cm.
• The height of the soap dispenser is 90cm.
• The height of the towel dispenser is 105cm.
• The height of the baby change is 97cm.
• There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
• The cubicle does not have a full length mirror.
• The height of the coat hook is 157cm from the floor.
• The following have a high colour contrast with their surroundings: the floor and the toilet seat.
• The following have a less clear colour contrast with their surroundings: all grab rails.
• Lighting levels are moderate to good.

You are on Staircase. Skip to the next section.

Staircase

• The floors which are accessible by stairs are the ground and first floors.
• There are more than 20 steps between floors.
• The steps are not clearly marked with handrails on both sides.
• The highest step is 17cm high.
• Lighting levels are moderate to good.

You are on Standard Toilet (First Floor). Skip to the next section.

Standard Toilet (First Floor)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
• The width of the door opening is 87cm.
• Internally the door has a low colour contrast.
• The shared standard toilet was surveyed.
• The wash basin tap type is twist/turn.
• Lighting levels are moderate to good.
• There are no hand dryers.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• This information is for the access point located at the rear of the house.
• There is step-free level access into the area.
• There is open access at the surveyed access point.
• The following outdoor facilities are available: a playground, formal gardens and gardens.
• The outdoor spaces include the following surfaces: grass and gravel.
• Footpaths are available in all of the outdoor space.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access around the area.
• There are bench seats situated along the paths for people to rest.

You are on The Billiard Room. Skip to the next section.

The Billiard Room

• The room surveyed was The Billiard Room and is located adjacent to the main house.

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• Getting Into The Room View
  • Access into the room is via a slight ramp/slope (which bypasses any steps).
  • The slope is over 150cm wide, with no handrails.
  • There are 2 steps, which are unmarked, with no handrails.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the opening is 105cm.
  • Internally the door has a medium colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• Inside The Room View
  • There are some tables which are at a suitable height for a wheelchair user.
  • The room has: room for a wheelchair user to manoeuvre (150cm x 150cm), a mixture of chairs with and without armrests and tables.
  • There is step-free level access around the room.
  • All flooring in the area is smooth and even.
  • The colour contrast between the walls and floor is high.
  • Lighting levels are moderate to good.