Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a large map in the car park and an information board in the car park.
- This site is not part of the Sunflower Lanyard Scheme.
Admissions
- At this location the following are free to access for all visitors: the car park.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all of the site.
- This site offers companion or carer discounts.
- A regular companion/carer can apply to the National Trust for a free membership, or if it is a one off visit, they would be allowed in for free.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Leominster.
- Leominster Station is approximately 5 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps, uneven surfaces and potholes.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are 8 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 224cm x 470cm.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 30m from the visitor reception.
- Obstacles from the car park include: a lack of pedestrian walkways to cross the car park and uneven surfaces.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper and a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- With there only being one electric tramper, it is advised to book in advance.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with handrails on both sides.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 98cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are coffee tables, stools and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Exit (Visitor Reception)
- The exit is located straight ahead from the entrance.
- There is step-free access via ramp at the exit.
- There is a single manual door which is permanently open.
- The width of the opening is 95cm.
- There is a small lip on the threshold of the exit with a height of less than 1.5cm.
- There is a slight ramp between 75cm and 150cm wide beyond the exit, with no handrails.
Toilet with Adaptations
- This toilet is located In the Car Park.
- There is step-free level access into the toilet.
- Access into the toilet is via a slight ramp/slope.
- This toilet is approximately 1m from the Main Entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 105cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The transfer space on the right as you face the toilet is 120cm.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the transfer side and a horizontal grab rail on the non transfer side.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 100cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 78cm.
- The height of the soap dispenser is 98cm.
- The height of the towel dispenser is 100cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin, a padded back rest for seat, a waste bin with lid, a sanitary bin and a full length mirror.
- The height of the coat hook is 119cm from the floor.
- The following have a less clear colour contrast with their surroundings: the internal door, the toilet seat, all grab rails and the floor.
- Lighting levels are bright.