Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a café.
- The most accessible entrance has a steep ramp/slope and a manual door.
- This entrance is at the rear of the Visitor Centre.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: toilets with some adaptations and standard toilets.
- The nearest toilet with adaptations for disabled people is in the toilet block next to the visitor centre. View information about this toilet (new tab).
- The standard toilets surveyed can be found in the toilet block to the right of the visitor reception within the barn.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and magnifying glass.
- You can borrow these from the visitors' reception and the house entrance. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance.
- You can borrow these from the visitors' reception and the house entrance. View more information about booking and collection of equipment.
Route to (Muddy Boots Café)
- Follow the path to the right once you have exited the visitor centre and the entrance is at the rear of this building.
- The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are concrete and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (External)
- The entrance surveyed is located at the rear of the visitor centre building.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 71cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Entrance (Visitor Centre)
- The entrance surveyed is located in the visitor centre to the left of reception.
- There is stepped access at the entrance.
- There is 1 step, which is unmarked, with no handrails.
- The step is not at the recommended height (between 15cm - 18cm).
- There is a single manual door which opens away from you.
- The width of the opening is 110cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 92cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, chairs with armrests and chairs without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- All flooring in the area is smooth and even.
Picnic Area
- The following information describes the picnic area located at the rear of the visitor centre building.
- There is step-free level access into the area.
- There are tables.
- All chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 74cm.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to loose chippings.