Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a clearly signed hearing assistance system.
- The sensory pack includes: binoculars, magnifying glass and activity sheets. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found to the right after exiting the visitor reception.
- This toilet with adaptations for disabled people is approximately 2m from the toilets entrance.
- The standard toilets surveyed can be found to the right after exiting the visitor reception.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- Castle Coole bus stop is located 1.9 miles from the site.
- The nearest train station is Portadown.
- Portadown Train Station is approximately 59 miles from the venue.
- For the latest travel options and information you can plan your travel using Translink (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces.
- This is an open air car park with a compacted gravel surface.
- Parking is free for all users.
- There are not clearly presented payment signs.
- Maps and information boards are not available.
- There are 4 Blue Badge parking bays.
- There is no hatched zone.
- The nearest Blue Badge bay is 130m from the Visitor Reception.
- Obstacles from the car park include: uneven surfaces, slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Admissions
- At this location the following are free to access for all visitors: Parking.
- At this location the following areas are free to access for National Trust members but payable for everyone else: All.
- This site offers companion or carer discounts.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: binoculars, magnifying glass and activity sheets.
- You can borrow these from the visitor reception and at the house. View more information about booking and collection of equipment.
- There are charges to borrow the cycles.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 99cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are under 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is step-free level access to the counter.
- The height of the counter is 77cm.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are coffee tables and armchairs available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here.
- Lighting levels are moderate to good.
Entrance (Toilets)
- The entrance surveyed is located to the left after exiting the stable yard and passing the stables bookshop.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 94cm.
Toilet with Adaptations (Left Hand Transfer)
- This toilet is located to the left after entering the toilets.
- There is step-free level access into the toilet.
- This toilet is approximately 2m from the toilets entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 88cm.
- The door has a locking handle.
- Internally the door has a medium colour contrast.
- The dimensions of the cubicle are 145cm x 222cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 80cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 102cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 103cm.
- The height of the hand dryer is 99cm.
- The height of the baby change is 85cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: all grab rails and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the internal door, the dropdown rail and the floor.
- Lighting levels are moderate to good.
Standard Toilet (Male)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- Internally the door has a medium colour contrast.
- The male standard toilet was surveyed.
- The width of the widest cubicle door opening is 65cm.
- There is an ambulant cubicle available with a horizontal grab rail on the left.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a lowered wash basin.
The height of the lowered wash basin is 72cm.
There is a horizontal rail on the cubicle door.
Standard Toilet (Female)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- Internally the door has a medium colour contrast.
- The female toilet was surveyed.
- The width of the widest cubicle door opening is 65cm.
- There is an ambulant cubicle available with a horizontal grab rail on the left and a vertical grab rail on the right.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a lowered wash basin.
The height of the wash basin is 69cm.
There is a horizontal handrail on the cubicle door.