Access Guide

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Summary

View information about opening hours.
Amenities in this building include: a shop.
The most accessible entrance has a very steep ramp/slope, manual doors and a narrow entrance opening.
This entrance is The main entrance at the front of the building.
There is step-free access to the majority of the venue once inside.
There is stepped access at the rear of the shop to access certain areas.
There is restricted headroom at this property.
There is a member of staff available for help and assistance.
The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the Ticket Office. View information about this toilet (new tab).
Additional toilet facilities with adaptations for disabled people are located at the Visitor Reception. View information about this toilet (new tab).

You can borrow or hire the following equipment: a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders.
You can borrow these from the ticket office. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the ticket office. View more information about booking and collection of equipment.
Walking poles are also available to borrow.

From the Visitor Reception go through the gates, cross the road and enter the Wildlife Walk trail.
Follow the trail all the way along the Corfe River until you reach The Square, which is located at the top of a steep slope at the end of the trail.
The National Trust Shop is located up the slope and on the right.
The route to the area is step-free via a slight ramp/slope, is step-free via a steep ramp/slope and is step-free via a very steep ramp/slope.
Path surfaces along the route are compact earth, tarmac, concrete, muddy and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.
There is an additional route to the National Trust Shop via East Street which involves steep slopes, a busy road and narrow pathways which aren't suitable for wheelchair users.

Access into the shop is via a very steep ramp/slope.
The ramp is between 75cm and 150cm wide, with no handrails.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 63cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
The majority of aisle widths are over 150cm.
All flooring in the shop is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access around some of the shop.
Access around the shop is via steps and a slight ramp/slope.
There is background noise here.
Lighting levels are varied.
There is step-free level access to the counter.
The height of the counter is 99cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.