Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a slight ramp/slope.
This entrance is at the front right of the building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the farmyard toilet block. View information about this toilet (new tab).
There is a separate exit.
The exit has a step and a door permanently held open.
The entrance can be used to exit by visitors with limited mobility.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

From visitor reception, go right and follow the path along the side of the picnic area, cut across the plant display area and the entrance will be straight ahead.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are gravel and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the shop is via a slight ramp/slope.
The ramp is between 75cm and 150cm wide, with no handrails.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 104cm.
Internally the door has a high colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
The majority of aisle widths are over 150cm.
Flooring in the shop is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access around the shop.
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 91cm.
There is not a low level counter at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.