Access Guide

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Summary

View information about opening hours.
Amenities in this property include: exhibition rooms, a shop and historic interiors.
The most accessible entrance has a steep ramp/slope and an open entrance with no doors.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, a clearly signed hearing assistance system and maps.
This site is not part of the Sunflower Lanyard Scheme.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Calstock.
Calstock Station is approximately 3 miles away.
The 79 Transport for Cornwall goes from the station to the nearest bus stop.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

From the Quay car park continue straight ahead and follow the signage past the discovery centre.
Follow the road to the right and then continue straight ahead past the bridge, following the signposted path.
Follow the path left at the forked junction and over the river, the mill is straight ahead.
The route to the area is step-free via a very steep ramp/slope.
Path surfaces along the route are tarmac, gravel, muddy and wood.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

Access into the area is via a steep ramp/slope.
The slope is over 150cm wide.
The majority of walkway widths are between 120cm and 180cm.
There is no (or very little) background noise here.
Exhibit information includes the following formats: pictorial, information board and television/screen.
The exhibits do not have hearing assistance systems.
There is step-free level access around some of the area.
There is stepped access into the first floor and some of the workshops.
There are bench seats and chairs without armrests available in the area.
Some flooring in the area is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles, gravel and uneven floorboards.
Lighting levels are varied.

Access into the shop is via a slight ramp/slope.
The slope is over 150cm wide.
The width of the door opening is 189cm.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
The majority of aisle widths are over 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 94cm.
There is not a low level counter at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.