Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There are multiple levels on each floor.
There is step-free access to some ground floor rooms once inside. The remaining ground floor rooms are accessible via 2 platform lifts, facilitated by a member of staff.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, audio description and a handheld device with sign language.
The nearest toilet with adaptations for disabled people is in the stables toilet block. View information about this toilet (new tab).
The main entrance has steps and a manual door permanently held open.
Visitors requiring step-free access should speak with a member of staff at the main entrance, and step-free access will be made available via the Servants' Courtyard, which has a level stone set path into the House and the two platform lifts.
Manual and electric wheelchairs are permitted to access the House, using the platform lifts.
Mobility scooters are not permitted inside the House - users are requested to transfer to a manual wheelchair, where required, in order to access the House.
Seating is available in every room.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Mobility scooters may be used across site but may not be taken into the House.

From the Visitor Reception, exit the double doors behind reception and follow the main accessible path around the stables building to the House.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are concrete, gravel and cobbles.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

The main entrance has stone steps and a manual door permanently held open.
Visitors requiring step-free access should speak with a member of staff at the main entrance, and step-free access will be made available via the Servants' Courtyard, which has a level stone set path into the House, and the two platform lifts. .

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 45 minutes.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
There is no (or very little) background noise along the tour route.
The tour does not have a hearing assistance system.
There are sofas and chairs without armrests at regular intervals along the tour.
The following furniture is permanently fixed: some of the chairs.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Lighting levels are varied throughout the tour route.
Two platform lifts provide step-free access to the Ground Floor only.
Visit information includes free-standing (at a height suitable for a wheelchair user) and hand-held interpretation boards throughout the route. Two tablet devices are available with audio description and British Sign Language.

The floors which are accessible by stairs are two levels of the ground floor, and two levels of the first floor.
There are more than 20 steps between floors.
The steps are not clearly marked with a handrail that switches sides.
Lighting levels are moderate to good.