Access Guide

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Summary

View information about opening hours.
The most accessible entrance has steps, a steep ramp/slope (which bypasses any steps) and a manual door.
This entrance is the entrance at the front left of the building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the courtyard near to the shops. View information about this toilet (new tab)
There is a separate exit.
The exit has a steep ramp/slope and a manual door.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, torch and accessible maps.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Proceed past visitor reception along the main pathway. Shortly before the end of the pathway, turn right into the courtyard containing the shop and toilets.
Turn left and proceed down the slope towards the toilet block.
Walk to the left around the toilet block and the tea-room will be in the lower courtyard on the right.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac and concrete.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The following information describes the picnic area located in front of the tea-room.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
There are tables.
No chairs have armrests on both sides.
Adapted picnic tables are not available.
There is step-free level access around some of the area.
All of the surface in the picnic area is smooth and even.

The entrance surveyed is located at the front left of the building.
There is step-free access via ramp at the entrance.
The steep ramp is between 75cm and 150cm wide, with a handrail on the left going up.
The ramp overcomes the steps.
There are 3 steps, which are clearly marked, with handrails on both sides.
Steps are split with a resting area.
The handrails cover all steps.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There is a single manual door which opens towards you.
The width of the opening is 107cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

This is a tea room which serves hot and cold snacks.
There is a counter where food and drink can be ordered and a buffet counter.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus.
Menus are not easy to read (unclear font with poorly contrasting colours).
The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment and large-handled cutlery.
Lighting levels are moderate to good.
There is background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high with a tray rail.
The counter is 89cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are a mixture of chairs with and without armrests, bench seats and tables available in the seating area.
The seating area does not have: a priority table.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 74cm.
The following furniture is permanently fixed: some of the chairs.
All flooring in the area is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

The exit is located at the rear right of the tea-room.
There is step-free access via ramp at the exit.
The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
There is a single manual door which opens away from you.
The width of the opening is 83cm.
There is a small lip on the threshold of the exit with a height of less than 1.5cm.