You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this area include: a reception.
• The most accessible entrance has a slight ramp/slope and an automatic door.
• This entrance is at the Visitor Reception building.
• There is step-free access once inside.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating, a clearly signed hearing assistance system, maps, an accessible route map and an information board in the car park.
• The sensory pack includes: ear defenders, fidget toys, sunglasses, binoculars, magnifying glass, activity sheets, soft toy, torch and accessible maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• At the time of our visit the hearing assistance system was working.
• This site is part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a Changing Places facility, an accessible toilet for the use of everyone, ambulant cubicles, a stoma friendly toilet, step free standard toilets and a parent and baby room.
• There is a Changing Place which can be found within the accessible toilet block off the Laundry Courtyard, next to the gift shop.
• The toilet with adaptations for disabled people surveyed can be found within the accessible toilet block off the Laundry Courtyard, next to the gift shop.
• This toilet with adaptations for disabled people is approximately 110m from the Visitor Reception.
• The standard toilets surveyed can be found in the toilet block next to the Stables Café.
• Dogs are allowed at this property.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: parking.
• At this location the following areas are free to access for National Trust members but payable for everyone else: all facilities.
• Parking is free for all visitors.
• This site offers companion or carer discounts.

You are on Public Transport. Skip to the next section.

Public Transport

• There is a bus stop within approximately 150m of the site.
• There is a service operated by Dorset Community Transport via Wimborne to Kingston Lacy House.
• The nearest train station is Hamworthy.
• Hamworthy Station is approximately 9.5 miles from Kingston Lacy but there is no bus service from the station to Kingston Lacy House.
• For the latest travel options and information you can plan your travel using Traveline (opens new tab).

You are on Parking. Skip to the next section.

Parking

• This site has a car park.
• This is an open air car park with a tarmac, gravel, compacted gravel and compacted earth surface.
• Parking is free for all users.
• Maps and information boards are available.
• There are more than 10 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 475cm.
• There is a hatched zone on both sides and to the rear.
• The nearest Blue Badge bay is 30m from the the Visitor Reception.
• Obstacles from the car park include: slopes/ramps.
• There are not parent and child parking bays available.
• There are 6 electric vehicle charging points.
• The dimensions of the electric vehicle charging bay surveyed are 239cm x 502cm.
• There is 1 electric vehicle charging point designated for Blue Badge holders.
• The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 241cm x 465cm.
• Payment is via tap and pay (contactless payment).
• The nearest Blue Badge electric vehicle charging point is 25m from the the Visitor Reception.
• There is not a designated drop-off point.

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Equipment and Resources to Borrow

• You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
• You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from Visitor Reception. View more information about booking and collection of equipment.

You are on Visitor Reception. Skip to the next section.

Visitor Reception

• Access into the area is via slight ramps/slopes.
• The slope is over 150cm wide, with no handrails.
• The door is automatic, opens by sliding and has a low colour contrast with the surrounding walls.
• The width of the door opening is 124cm.
• Internally the door has a low colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• There is step-free level access around the area.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
• The flooring is not smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• There is step-free level access to the counter.
• The height of the counter is 107cm.
• There is a low level section at a suitable height for a wheelchair user.
• The counter has a hearing assistance system which is not signed.
• The hearing assistance system was tested and working at the time of the survey.
• There are chairs without armrests available in the visitor reception.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.
• The exit door is automatic, opens by sliding and has a low colour contrast with the surrounding walls.
• The width of the exit door opening is 103cm.
• Water bowls for assistance dogs are available.
  
• The hearing loop at the right-hand till point was not working at the time of survey (November 2025).

You are on Route to (Accessible Toilet Block). Skip to the next section.

Route to (Accessible Toilet Block)

• From the Visitor Reception, proceed along the pathway and turn right to the Circular Garden.
  Turn left around the Circular Garden and into the Laundry Courtyard.
  The accessible toilet block is on the left.
  
• The route to the area is step-free via slight and steep slopes.
  
• There are bollards on the approach to the Courtyard with a maximum separation of 93cm.
• Path surfaces along the route are tarmac.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Entrance (Accessible Toilet Block for Accessible Toilets). Skip to the next section.

Entrance (Accessible Toilet Block for Accessible Toilets)

• The entrance surveyed is located off the Laundry Courtyard, on the near end of the accessible toilet block next to the gift shop.
• There is step-free access via slope at the entrance.
• The slight slope is over 150cm wide, with no handrails.
• There is a single automatic door which opens towards you.
• The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
• The width of the opening is 107cm.
• There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
• To exit, the door is activated by a push pad at a suitable height for seated users.

You are on Changing Places (Transfer Both Sides). Skip to the next section.

Changing Places (Transfer Both Sides)

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• Location and Access View
  • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 95cm.
  • The door has a lever twist lock.
  • Internally the door has a medium colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The door has a horizontal grab rail.
  • The dimensions of the facility are 259cm x 464cm .
  • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
• Toilet Details View
  • There are lateral transfer spaces on both sides of the seat but the right side is obstructed.
  • The transfer space on the right as you face the toilet is 113cm.
  • The transfer space on the left as you face the toilet is 116cm.
  • The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the toilet and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on both sides of the seat.
  • The following have a high colour contrast with their surroundings: all grab rails, all dropdown rails, the floor and the toilet seat.
  • The following have a less clear colour contrast with their surroundings: the internal door.
  • The toilet seat is 48cm above the floor.
  • There is a spatula flush on the right transfer side.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • The height of the toilet roll holder is 55cm.
  • The toilet has a cistern.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted and height-adjustable.
  • The length of the facility changing bench is 180cm.
  • The changing places hoist is powered overhead and covers all areas in the cubicle.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin tap type is lever mixer.
  • The towel dispenser is 87cm from the floor.
  • The hand dryer is 87cm from the floor.
  • The facility has: a full length mirror, a waste bin without lid, a nappy/incontinence items bin, a sanitary bin and a privacy screen.
  • There is a shelf located where it is reachable for seated and standing users.
  • The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
  • The coat hooks are 105cm and 140cm from the floor.
  • Wide tear off paper roll is available.
  • The height of the wide paper roll dispenser is 100cm .
  • There is a visual fire alarm beacon within the toilet.
  • Lighting levels are bright.
  • The soap dispenser height is controlled in tandem with the height adjustable wash basin.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• This toilet is located straight ahead at the end of the short corridor after the entrance to the accessible toilet block.
• There is step-free level access into the toilet.
• This toilet is approximately 3m from the entrance to the toilet block.
• There is pictorial signage on or near the door.
• The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 95cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The dimensions of the cubicle are 167cm x 204cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 116cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 89cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 94cm.
• The height of the hand dryer is 88cm.
• There is pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is a shelf located where it is not reachable for seated and standing users.
• The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
• The cubicle has: a full length mirror, a nappy/incontinence items bin and a sanitary bin.
• The height of the coat hook is 168cm from the floor.
• The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail and the toilet seat.
• The following have a less clear colour contrast with their surroundings: the internal door and the floor.
• Lighting levels were even at the time of the survey.

You are on Entrance (Accessible Toilet Block for Parent and Baby Rooms and Quiet Room). Skip to the next section.

Entrance (Accessible Toilet Block for Parent and Baby Rooms and Quiet Room)

• The entrance surveyed is located off the Laundry Courtyard, on the right-hand side of the accessible toilet block next to the gift shop.
• There is step-free access via slope at the entrance.
• The slight slope is over 150cm wide, with no handrails.
• There is a single manual door which is permanently open.
• The width of the opening is 96cm.
• There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

You are on Parent and Baby Room / Baby Feeding Room (Accessible Toilet Block). Skip to the next section.

Parent and Baby Room / Baby Feeding Room (Accessible Toilet Block)

• There is step-free level access into the room.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 69cm.
• Internally the door has a low colour contrast.
• The height of the baby change table is 85cm.
• The wash basin tap type is sensor.
• There is no seating available in the room.
• There is a toilet in the parent and baby room.
• Waste bins include: a nappy bin and a sanitary bin.
• There are 3 baby change cubicles available.
• There is an ambulant cubicle available with a horizontal grab rail on the right and a vertical grab rail on the left.

You are on Quiet Room (Accessible Toilet Block). Skip to the next section.

Quiet Room (Accessible Toilet Block)

• There is step-free level access into the room.
• The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
• The width of the opening is 95cm.
• Internally the door has a medium colour contrast.
• The door into this room has a minimum height of 200cm.
• There is a seat at a suitable height for a wheelchair user to transfer.
• The surface height of the table is 46cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the room.
• All flooring in the area is smooth and even.
• The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• The lighting levels are adjustable.
• The colour contrast between the floor and walls is high.
• Facilities in the room include; sofas, armchairs and a coffee table.

You are on Route to (Standard Toilet Block). Skip to the next section.

Route to (Standard Toilet Block)

• From the Visitor Reception, proceed along the pathway and turn right to the Circular Garden.
  Turn right around the Circular Garden keeping the Stables Courtyard on your right.
  The standard toilet block is on the right.
  
• The route to the area is step-free via slight and steep slopes.
• Path surfaces along the route are tarmac.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Standard Toilet Block. Skip to the next section.

Standard Toilet Block

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
• The width of the door opening is 91cm.
• Internally the door has a low colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 67cm.
• There is an ambulant cubicle available with horizontal grab rails on both sides.
• The wash basin tap type is sensor.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are hand dryers.