Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a museum.
- The most accessible entrance has a step and a steep ramp/slope.
- This entrance is at the front of the building on the High Street.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is next to Stables Café.. View information about this toilet (new tab).
- Additional toilet facilities with adaptations for disabled people are located in the courtyard. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and fidget toys.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (Museum)
- The museum is adjacent to visitor reception.
- The route to the area is step-free level.
- Path surfaces along the route are paving stones.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Attraction / Exhibit (Ground Floor)
- There is step-free level access into the area.
- The majority of walkway widths are over 180cm.
- There is no (or very little) background noise here.
- Exhibit information includes the following formats: pictorial and information board.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- There are chairs without armrests available in the area.
- All flooring in the area is smooth and even.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Lighting levels are low in some areas.
Lift
- This lift is a platform lift.
- The floors which are accessible by this lift are G and 1.
- Externally the lift has: a door with a low colour contrast to the surroundings, buttons with a low colour contrast to the surroundings, controls at a suitable height for a wheelchair user and tactile markings.
- The lift does have a recommended turning space (150cm x 150cm) in front of it.
- The lift door opening width is 89cm.
- The dimensions of the lift are 110cm x 135cm.
- Internally the lift has: a separate door to exit, controls at a suitable height for a wheelchair user, Braille markings, tactile markings, buttons with a medium colour contrast to the surroundings, a visual floor indicator and an audible announcer.
- Lighting levels are low.
Stairs
- The floors which are accessible by stairs are G and 1.
- There are 14 steps between floors.
- The steps are not clearly marked with handrails on both sides.
- The highest step is 16cm high.
- Lighting levels are low.
Attraction / Exhibit (First Floor)
- The majority of walkway widths are over 180cm.
- There is no (or very little) background noise here.
- Exhibit information includes the following formats: pictorial and information board.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- There are bench seats and chairs without armrests available in the area.
- All flooring in the area is smooth and even.
- Lighting levels are low in some areas.