Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: exhibition rooms and historic interiors.
- The most accessible entrance has a steep ramp/slope and a door permanently held open.
- This entrance is beyond the toilet block building.
- There is stepped access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found in a toilet block as you first enter the site.
- The standard toilet surveyed can be found in a toilet block as you first enter the site.
Admissions
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- This site offers companion or carer discounts.
- There is no entrance fee for the relatives of the 31 miners who lost their lives in the 1919 Man Engine disaster, we kindly ask that you ring Levant office prior to your visit on 01736 786 156.
Please note pre-booking is required for everyone.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Penzance.
- Penzance Station is approximately 9 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: potholes.
- This is an open air car park with a gravel surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: uneven surfaces and slopes/ramps.
- There are not parent and child parking bays available.
- There is a designated drop-off point which is flush to the footpath.
Toilet with Adaptations (Toilet Block - Ambulant - Right Hand Transfer)
- This toilet is located in the black corrugated metal toilet block building as you enter the site.
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 79cm.
- The door has a locking handle.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The dimensions of the cubicle are 150cm x 223cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 84cm from the side of the toilet pan to the wall.
- There is a push button flush on top of the cistern.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser.
- The height of the toilet seat above floor level is 46cm.
- The height of the toilet roll holder is 86cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 71cm.
- The height of the soap dispenser is 86cm.
- The height of the towel dispenser is 83cm.
- The height of the baby change is 88cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet (Toilet Block)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 83cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- Access into the area is via a steep ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- Internally the door has a high colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are under 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 87cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Tour
- The tour is guided.
- The tour takes approximately 75 minutes.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a virtual tour.
- There is background noise along the tour route.
- Tour information includes the following formats: Braille, pictorial, information board and television/screen.
- The tour has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are folding seats/stools available to take around the tour.
- Flooring along the tour route is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and gravel.
- Lighting levels are varied throughout the tour route.
- The images show the accessible tour route.
There is stepped access to the Engine House and The Man Engine Tunnel.