You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• There is a member of staff available for help and assistance.
• This site is not part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a Changing Places facility, accessible toilets, a toilet with some adaptations and step free standard toilets.
• There is a Changing Place which can be found at the top of Car Park 1, on the way to visitor reception.
• The toilets with adaptations for disabled people can be found at the top of Car Park 1, on the way to visitor reception, in the courtyard and within the bookshop area.
• The standard toilets surveyed can be found at the top of Car Park 1, on the way to visitor reception, in the courtyard and within the bookshop area.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: parking.
• At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
• This site offers companion or carer discounts.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the site.
• The nearest train station is Bangor.
• Bangor Station is approximately 9 miles away.
  There is not a regular bus service from the station to the nearest stop for the site.
• For the latest travel options and information you can plan your travel using Translink (opens new tab).

You are on Parking (Car Park 1). Skip to the next section.

Parking (Car Park 1)

• This site has a car park.
• This is an open air car park with a tarmac and block paved surface.
• Parking is free for all users.
• There are not clearly presented payment signs.
• Maps and information boards are available.
• There are more than 10 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 420cm.
• There is a hatched zone on both sides but not to the rear.
• The hatched zone is under 120cm wide.
• The nearest Blue Badge bay is 70m from the visitor reception.
• Obstacles from the car park include: slopes/ramps and bollards with low colour contrast and no visual identification band.
• There are parent and child parking bays available.
• There is not a designated drop-off point.

You are on Parking (Car Park 2). Skip to the next section.

Parking (Car Park 2)

• This site has a car park.
• The vehicle route from the main road to the car park includes: potholes and speed bumps.
• This is an open air car park with a grass surface.
• Parking is free for all users.
• There are not clearly presented payment signs.
• Maps and information boards are not available.
• There are 2 Blue Badge parking bays.
• Obstacles from the car park include: loose chippings, grass, slopes/ramps, a lack of pedestrian walkways to cross the car park and bollards with low colour contrast and no visual identification band.
• There are not parent and child parking bays available.
• There is not a designated drop-off point.

You are on Route to (Visitor Reception from Car Park 1). Skip to the next section.

Route to (Visitor Reception from Car Park 1)

• Go past the toilet block at the top of car park 1 and follow the path.
  Take the second right turn and visitor reception will be ahead.
• The route to the area is step-free level.
• Path surfaces along the route are compact earth, tarmac, gravel and paving stones.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Route to (Visitor Reception from Car Park 2). Skip to the next section.

Route to (Visitor Reception from Car Park 2)

• Turn left out of car park 2 following the path on the left side of the road.
  Cross the road near the main entrance and follow the path through car park 1, crossing the zebra crossing.
  Go past the toilet block at the top of car park 1 and follow the path.
  Take the second right turn and visitor reception will be ahead.
• The route to the area is step-free level.
• Path surfaces along the route are compact earth, tarmac, gravel and paving stones.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
• You can borrow these from visitor reception and the house. View more information about booking and collection of equipment.
• You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from visitor reception. View more information about booking and collection of equipment.

You are on Visitor Reception. Skip to the next section.

Visitor Reception

• There is step-free level access into the area.
• The door is automatic, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 150cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
• There is step-free level access around the area.
• The majority of aisle widths are over 150cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
• All flooring is smooth and even.
• There is step-free level access to the counter.
• The height of the counter is 108cm.
• There is not a low level section at a suitable height for a wheelchair user.
• The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There are tables and chairs without armrests available in the visitor reception.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There may be background noise here.
• Lighting levels are moderate to good.
• The exit door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the exit door opening is 96cm.
• There is a second exit door available that is automatic and opens outwards.

You are on Entrance (Tea Room). Skip to the next section.

Entrance (Tea Room)

• The entrance surveyed is located to the right as you face the visitor reception counter.
• There is step-free level access at the entrance.
• There are double manual doors which are permanently open.
• The width of the opening is 158cm.

You are on Eating and Drinking (Tea Room). Skip to the next section.

Eating and Drinking (Tea Room)

• This is a tea room which serves hot and cold meals and snacks.
• There is a counter where food and drink can be ordered.
• Staff can provide assistance and offer service to tables.
• Menu types include: written wall menus and counter menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
• Lighting levels are moderate to good.
• There is background noise here which varies, depending on the time of day.
• There is a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is a counter over 85cm high with a tray rail.
• The counter is 87cm high.
• There is not a section of the counter at a suitable height for a wheelchair user.
• There is step-free level access around the seating area.
• There are tables, bench seats and a mixture of chairs with and without armrests available in the seating area.
• The seating area does not have: a priority table.
• There are no tables which are at a suitable height for a wheelchair user.
• The surface height of the tables is 72cm.
• The following furniture is permanently fixed: some of the chairs.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to uneven paving/tiles.

You are on Exit (Tea Room to Outdoor Seating). Skip to the next section.

Exit (Tea Room to Outdoor Seating)

• The exit is located within the tea room.
• There is step-free level access at the exit.
• There is a single manual door which opens away from you.
• The width of the opening is 82cm.
• There is a small lip on the threshold of the exit with a height of more than 1.5cm.

You are on Shop (Gift Shop). Skip to the next section.

Shop (Gift Shop)

• There is step-free level access into the shop.
• The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the door opening is 160cm.
• Internally the door has a high colour contrast.
• The majority of aisle widths are under 150cm.
• All flooring in the shop is smooth and even.
• There is step-free level access around the shop.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.
• There is step-free level access to the counter.
• There is a low level counter at a suitable height for a wheelchair user.
• The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
• The shop is located to the left after entering visitor reception.

You are on Shop (Bookshop). Skip to the next section.

Shop (Bookshop)

• There is step-free level access into the shop.
• The width of the door opening is 188cm.
• The majority of aisle widths are over 150cm.
• All flooring in the shop is smooth and even.
• There is step-free level access around the shop.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.
• Payment for books can be made in the gift shop.
  The bookshop is located to the left of the visitor reception desk.

You are on Picnic Area. Skip to the next section.

Picnic Area

• The following information describes the picnic area located to the rear of visitor reception.
• Access into the area is via steps and a steep ramp/slope (which bypasses any steps).
• The ramp is over 150cm wide, with no handrails.
• There are 6 steps, which is unmarked, with handrails on both sides.
• There are tables.
• Some chairs have armrests on both sides.
• Adapted picnic tables are not available.
• The distance between the floor and the underside of the lowest picnic table is 68cm.
• The distance between the floor and the underside of the highest picnic table is 68cm.
• The surface height of the lowest table is 72cm.
• The surface height of the highest table is 72cm.
• There is step-free level access around the area.
• The surface in the picnic area is not smooth and even.
• Where the flooring is not smooth or even, this is due to uneven paving/tiles and gravel.

You are on Changing Places (Car Park 1 - Transfer Both Sides). Skip to the next section.

Changing Places (Car Park 1 - Transfer Both Sides)

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• Location and Access View
  • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
  • Access into the facility is via a slight ramp/slope.
  • The slope is over 150cm wide.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 90cm.
  • The door has a locking handle.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The door has a horizontal grab rail.
  • The dimensions of the facility are 398cm x 300cm.
  • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
• Toilet Details View
  • There are lateral transfer spaces on both sides of the seat but the left side is obstructed.
  • The transfer space on the right as you face the toilet is 270cm.
  • The transfer space on the left as you face the toilet is 63cm.
  • The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the left as you face the toilet, a vertical grab rail on the right as you face the toilet and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on both sides of the seat.
  • The following have a high colour contrast with their surroundings: all grab rails, all dropdown rails, the floor and the toilet seat.
  • The following have a less clear colour contrast with their surroundings: the internal door.
  • The toilet seat is 49cm above the floor.
  • There is a spatula flush on the right transfer side.
  • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
  • The toilet has a cistern.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted and height-adjustable.
  • The length of the facility changing bench is 177cm.
  • The changing places hoist is powered overhead and covers all areas in the cubicle.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin tap type is lever mixer.
  • The soap dispenser is 79cm from the floor.
  • The towel dispenser is 83cm from the floor.
  • The hand dryer is 94cm from the floor.
  • The facility has: a full length mirror, a nappy/incontinence items bin, a sanitary bin and a privacy screen.
  • There is a shelf located where it is reachable for seated and standing users.
  • The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
  • The coat hooks are 104cm and 140cm from the floor.
  • Wide tear off paper roll is available.
  • The height of the wide paper roll dispenser is 105cm.
  • There is not a visual fire alarm beacon within the toilet.
  • Lighting levels are moderate to good.

You are on Entrance (Car Park 1 Toilet Block - Toilet with Adaptations and Standard Toilets). Skip to the next section.

Entrance (Car Park 1 Toilet Block - Toilet with Adaptations and Standard Toilets)

• The entrance surveyed is located at the front of the toilet block at the top of car park 1.
• There is step-free access via slope at the entrance.
• The steep slope is over 150cm wide.
• There is a single manual door which is permanently open.
• The width of the opening is 86cm.

You are on Toilet with Adaptations (Car Park 1 Toilet Block - Accessible - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Car Park 1 Toilet Block - Accessible - Right Hand Transfer)

• This toilet is located to the left after you enter the toilet block at the top of car park 1.
• There is step-free level access into the toilet.
• This toilet is approximately 1m from the toilet block entrance.
• There is pictorial signage on or near the door.
• The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 86cm.
• The door has a locking handle.
• The dimensions of the cubicle are 233cm x 215cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 165cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
• The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 96cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 90cm.
• The height of the hand dryer is 88cm.
• The height of the baby change is 101cm.
• There is a pull cord emergency alarm but it was tied up at the time of the survey.
• There is a shelf located where it is not reachable for seated and standing users.
• The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
• The cubicle has: a nappy/incontinence items bin and a sanitary bin.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a high colour contrast with their surroundings: the toilet seat, the dropdown rail, the floor and all grab rails.
• The following have a less clear colour contrast with their surroundings: the internal door.
• Lighting levels are moderate to good.

You are on Standard Toilet (Car Park 1 Toilet Block). Skip to the next section.

Standard Toilet (Car Park 1 Toilet Block)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 80cm.
• Internally the door has a low colour contrast.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 59cm.
• There is an ambulant cubicle available with horizontal grab rails on both sides.
• The wash basin tap type is push.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Toilet with Adaptations (Courtyard - Ambulant - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Courtyard - Ambulant - Right Hand Transfer)

• This toilet is located within the courtyard, between the picnic area and the shop.
• There is step-free level access into the toilet.
• This toilet is approximately 20m from the visitor reception.
• There is pictorial signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 90cm.
• The door has a locking handle.
• The dimensions of the cubicle are 152cm x 310cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 77cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 84cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 77cm.
• The height of the soap dispenser is 110cm.
• The height of the hand dryer is 92cm.
• The height of the baby change is 85cm.
• There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a full length mirror, a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
• The cubicle does not have coat hooks.
• The following have a high colour contrast with their surroundings: the dropdown rail and the internal door.
• The following have a less clear colour contrast with their surroundings: the toilet seat, all grab rails and the floor.
• Lighting levels are moderate to good.

You are on Standard Toilet (Courtyard). Skip to the next section.

Standard Toilet (Courtyard)

• There is step-free level access into the toilet.
• The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the door opening is 80cm.
• Internally the door has a high colour contrast.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 62cm.
• The wash basin tap type is sensor.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Toilet with Adaptations (Bookshop - Accessible - Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Bookshop - Accessible - Transfer Both Sides)

• This toilet is located within the bookshop area.
• There is step-free level access into the toilet.
• This toilet is approximately 15m from the visitor reception.
• There is pictorial signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 96cm.
• The door has a locking handle.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The dimensions of the cubicle are 187cm x 220cm and it has a turning space of at least 150cm x 150cm.
• There are lateral transfer spaces on both sides of the seat but they are obstructed.
• The transfer space on the left as you face the toilet is 67cm.
• The transfer space on the right as you face the toilet is 60cm.
• There is a spatula flush on the left transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on both sides of the seat.
• The following fixtures can be reached from the toilet seat: toilet roll holder on the dropdown rail.
• The following fixtures cannot be reached from the toilet seat: wash basin and hand dryer.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 61cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 75cm.
• The height of the hand dryer is 97cm.
• The height of the baby change is 98cm.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is a shelf located where it is reachable for seated and standing users.
• The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
• The cubicle has: a full length mirror, a nappy/incontinence items bin and a sanitary bin.
• The height of the coat hook is 107cm from the floor.
• The following have a high colour contrast with their surroundings: the toilet seat, all dropdown rails, all grab rails and the floor.
• The following have a less clear colour contrast with their surroundings: the internal door.
• Lighting levels are moderate to good.

You are on Standard Toilet (Bookshop). Skip to the next section.

Standard Toilet (Bookshop)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 75cm.
• Internally the door has a high colour contrast.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 76cm.
• The wash basin tap type is lever.
• Lighting levels are moderate to good.
• There are hand dryers.