Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a large map in the car park and an information board in the car park.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found opposite the visitor reception entrance.
- The standard toilets surveyed can be found opposite the visitor reception entrance.
- There is a separate exit.
- The exit has step-free level access and manual doors.
Admissions
- At this location the following are free to access for all visitors: parking.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- This site offers companion or carer discounts.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest train station is Llanfairpwll.
- Llanfairpwll Station is approximately 2 miles away. There is not a direct bus service from the station to the site.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are more than 10 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
- There is a hatched zone on both sides but not to the rear.
- The hatched zone is under 120cm wide.
- The nearest Blue Badge bay is 60m from the visitor reception.
- Obstacles from the car park include: slopes/ramps, a lack of pedestrian walkways to cross the car park and bollards with high colour contrast but no visual identification band.
- There are not parent and child parking bays available.
- There is a designated drop-off point without a dropped kerb.
- The drop-off point is next to the house.
Picnic Area
- The following information describes the picnic area located outside visitor reception, and on the grassed area opposite.
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 61cm.
- The distance between the floor and the underside of the highest picnic table is 66cm.
- The standard height for the underside of picnic tables is 70cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around some of the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to grass, loose chippings and bark chippings.
- There is a step to access the tables on the wood bark area.
Toilet with Adaptations (Visitor Reception - Ambulant - Transfer Both Sides)
- This toilet is located opposite the entrance to visitor reception.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 84cm.
- The door has a locking handle.
- The dimensions of the cubicle are 281cm x 129cm and it does not have a 150cm x 150cm turning space.
- There are lateral transfer spaces on both sides of the seat.
- The transfer space on the left as you face the toilet is 152cm.
- The transfer space on the right as you face the toilet is 83cm.
- There is a push button flush on the left transfer side.
- The following grab rails are available: a horizontal grab rail on the door.
- There is a dropdown rail on both sides of the seat.
- The following fixtures cannot be reached from the toilet seat: toilet roll holder, wash basin, towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 50cm.
- The height of the toilet roll holder is 100cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 81cm.
- The height of the towel dispenser is 86cm.
- The height of the hand dryer is 97cm.
- The height of the baby change is 81cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the toilet seat, all dropdown rails and all grab rails.
- The following have a less clear colour contrast with their surroundings: the floor and the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Visitor Reception)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 70cm.
- Internally the door has a low colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 69cm.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are no hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses and soft toy.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 93cm.
- Internally the door has a low colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables, bench seats and chairs with armrests available in the visitor reception.
- Services/facilities available include: a member of staff to provide assistance.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are moderate to good.
- The entrance also gives access to The Old Dairy Shop.
Shop
- There is step-free level access into the shop.
- The majority of aisle widths are under 150cm.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a member of staff to provide assistance.
Exit (Visitor Reception)
- The exit is located opposite the entrance.
- There is step-free level access at the exit.
- There is a single manual door which opens towards you.
- The width of the opening is 93cm.
- There is a second manual door which is permanently open.
- The width of the opening is 92cm.