Access Guide
Admissions
- At this location the following are free to access for all visitors: The Parkland walks.
- At this location the following areas require payment from everyone (including National Trust members): The House.
- This site does not offer companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Plymouth.
- Plymouth train station is approximately 5 miles from Saltram.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a tarmac, grass and compacted earth surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are not clearly presented payment signs.
- Maps and information boards are available.
- There are more than 10 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 560cm.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 15m from the welcome centre.
- Obstacles from the car park include: uneven surfaces.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Welcome Centre. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- There are charges to borrow an off-road/all-terrain mobility scooter.
- The hire charge is £2.50 per hour.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 96cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- All flooring is smooth and even.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 120cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 96cm.
Standard Toilet (Welcome Centre)
- Access into the toilet is via a slight ramp/slope.
- The ramp is over 150cm wide, with no handrails.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 69cm.
- Internally the door has a low colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 59cm.
- The wash basin tap type is lever.
- Lighting levels are moderate to good.
- There are hand dryers.
Toilet with Adaptations (Welcome Centre - Left Hand Transfer)
- This toilet is located as you exit the welcome centre and follow the path, the toilets will be on the left.
- There is step-free level access into the toilet.
- This toilet is approximately 10m from the welcome centre.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 164cm x 230cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat.
- The transfer space on the left as you face the toilet is 80cm.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser, towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 44cm.
- The height of the toilet roll holder is 103cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 104cm.
- The height of the towel dispenser is 111cm.
- The height of the hand dryer is 113cm.
- The height of the baby change is 108cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- The cubicle does not have a full length mirror.
- There are coat hooks in the toilet at 116cm and 122cm from the floor.
- The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail, the toilet seat, the floor and the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Car Park)
- Access into the toilet is via a steep ramp/slope.
- The ramp is over 150cm wide, with handrails on both sides.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 88cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 77cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
Toilet with Adaptations (Car Park - Left Hand Transfer)
- This toilet is located on the left hand side of the toilet block.
- Access into the toilet is via a steep ramp/slope.
- The ramp is over 150cm wide, with handrails on both sides.
- This toilet is approximately 30m from the welcome centre.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 150cm x 295cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat.
- The transfer space on the left as you face the toilet is 90cm.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 45cm.
- The height of the toilet roll holder is 107cm.
- The wash basin tap type is lever.
- The height of the wash basin is 74cm.
- The height of the soap dispenser is 105cm.
- The height of the towel dispenser is 112cm.
- The height of the baby change is 93cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the floor, the internal door, the toilet seat, all grab rails and the dropdown rail.
- Lighting levels are moderate to good.