Access Guide
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Welcome Centre. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- There are charges to borrow an off-road/all-terrain mobility scooter.
- The hire charge is £2.50 per hour.
Summary
- View information about opening hours.
- Amenities in this building include: a shop.
- The most accessible entrance has step-free level access.
- This entrance is The entrance to the shop is at the front of the building.
- There is stepped access once inside.
- There are steps inside the shop to a raised area.
- There is a member of staff available for help and assistance.
- At the time of our visit the hearing assistance system was working.
- The nearest toilet with adaptations for disabled people is located in the car park. View information about this toilet (new tab)
- The standard toilets surveyed can be found Car Park.
- There is a separate exit.
- The exit has step-free level access.
- Assistance dogs only are allowed at this property.
Route to (Shop)
- From the main car park head towards the Welcome Centre. Once through the car park, the shop is on your left.
- The route to the area is step-free level.
- Path surfaces along the route are tarmac and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop
- There is step-free level access into the shop.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 97cm.
- Internally the door has a low colour contrast.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is no step-free level access around the shop.
- Access around the shop is via steps.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 102cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a member of staff to provide assistance.
- The exit door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 112cm.
