Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a large map in the car park and an information board in the car park.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located to the right from the main entrance into the café and shop building. View information about this toilet (new tab).
Admissions
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest bus stop is approximately 0.4 miles away on the B1083.
- The nearest train station is Melton.
- Melton Station is approximately 1.8 miles away.
There is a regular bus service from the station to the nearest stop. - For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces and potholes.
- This is an open air car park with a tarmac, gravel and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are more than 10 Blue Badge parking bays.
- The nearest Blue Badge bay is 20m from the visitor entrance.
- Obstacles from the car park include: uneven surfaces and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Entrance (General)
- The entrance surveyed is located at the front of the site.
- There is step-free level access at the entrance.
- There is a single manual gate which is permanently open.
- The width of the opening is 144cm.
- There is a mobile welcome desk at the front of the site where membership cards can be scanned before entry into the site.
Maps and general information are available from the mobile welcome desk.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, binoculars, magnifying glass, activity sheets and soft toy.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- There is also an audio tour of the full site available to borrow.
Visitor Reception
- There is step-free level access into the area.
- The door is push pad activated, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 152cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 105cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and bench seats available in the visitor reception.
- The following furniture is permanently fixed: all of the chairs.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is push pad activated, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the exit door opening is 154cm.
- There is a slight slope beyond the exit.
Changing Places
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Location and Access
View
- The Changing Places facility surveyed is located behind the Visitor Welcome building in the main entrance courtyard.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 90cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
- The dimensions of the facility are 425cm (width) x 280cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
View
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 120cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a high colour contrast.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
View
- The changing bench is wall mounted at a fixed height.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
View
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are no dropdown rails for the shower.
- There is no emergency alarm.
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Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 90cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 110cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 100cm and 135cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.