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Nationwide Dartford

7/9 Hythe Street, Dartford, DA1 1BE

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located in Hythe Street.
    • The Blue Badge bays are clearly marked and signposted.
    • There is a public car park located off Kent Road.
    • The name of the car park is Westgate.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

ATMs (External)

  • There is one ATM.
  • The ATM is located to the right of the branch entrance.
  • The ATM is clearly signed.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal and pay in ATM.
  • The ATM controls/features are within 120cm.

Entrance (Branch)

  • This entrance is located at the front of the branch.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door, which is push pad activated.
  • The door opens away from you.
  • The width of the opening is 80cm.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 95cm.

Branch

  • There is not step-free access throughout.
  • The following areas have step-free access via ramps: the counter and meeting rooms.
  • Some flooring is shiny.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Area signage is provided.
  • Area signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of area signage is consistent throughout.
  • Seating available for customers includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
  • Furniture available in this branch includes: tables, coffee tables and high tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • The surface height of the desks is not suitable for wheelchair users.
  • The clear height under the desks is not suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.
  • There are 3 meeting rooms in this branch.
  • Of these meeting rooms, there is step-free access to 3 of them.

ATMs (Internal)

  • The ATMs are located on the right as you enter the branch.
  • The ATMs are clearly signed.
  • All of the ATMs are Talking ATMs.
  • Headphones for ATMs cannot be provided.
  • The ATM surveyed was a cash withdrawal and pay in machine.
  • The ATM controls/features are not within 120cm.
  • There is an ATM at a lower height.
  • The ATM controls/features are within 120cm.

Counter

  • The counter is located ahead and on the right after you enter the branch.
  • The distance from the branch entrance is 9m.
  • The most accessible route to the counter has a steep ramp.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 113cm.
  • There is not a lowered section at the counter.
  • The counter has screens which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Room (Meeting Room)

  • The room is located at the rear of the branch on the right.
  • The distance from the branch entrance is 30m.
  • The most accessible route to the room has a steep ramp.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 78cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: armchairs.
  • Furniture available in this room includes: desks.
  • All of the desks are fixed.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.