Access Guide

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Branch Adaptations

There is a 'helping hand unit' which has items that may help you, such as pen grips and magnifiers - please ask a colleague.
There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak. Learn more about 'Speak Easy' (opens a new window).
Remote BSL interpreters are available on customers’ own devices through SignVideo. Your device will need to be WiFi enabled and have a camera and a speaker. Learn more about SignVideo (opens a new window).
In-person interpreters, such as BSL and Deafblind, can be booked in advance. A colleague can help with this.
To help you prepare for your visit Nationwide has developed a generic guide to visiting a branch (opens a new window).
You can request documents in alternative format including braille, large print and audio – please ask a colleague.
Assistance dogs are welcome.

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Meridian Centre Car Park.
- View information on Meridian Centre Car Park (opens new tab) .
- The nearest train station is Havant.
- This station has step-free access.
- The nearest bus station is Havant.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the customer meeting rooms on the first floor staff area of the branch.
- There is a manual door along one of the circulation routes.
- Access throughout may include narrow walkways and permanent physical obstructions.
- The customer interaction rooms on the first floor of the branch can be accessed via stairs.
Getting Help and Assistance View
- Seating is available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.

Public Parking View
- There is a public car park located off the main high street.
- The name of the car park is Meridian Centre Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.

This entrance is located at the front of the branch.
The approach to the entrance has uneven surfaces.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free level access at the entrance.
There is a single automatic door, which is push pad activated.
The height of the push pad is 95cm.
The door opens away from you.
The width of the opening is 88cm.
The door has a low colour contrast.
There is a push pad or push button to exit at a height of 90cm.

There is step-free level access throughout the majority of areas.
The following areas have stepped access: the customer interaction rooms on the first floor within the staff corridor.
Some flooring is shiny.
There is a high colour contrast between the walls and floor along circulation routes.
Access throughout may include narrow walkways and permanent physical obstructions.
There is background noise.
Area signage is not provided.
Seating available for customers includes: chairs with armrests, chairs without armrests and sofas.
Furniture available in this branch includes: coffee tables and desks.
Some desks are fixed.
The surface height of the tables is not suitable for wheelchair users.
The clear height under the tables is not suitable for wheelchair users.
The surface height of the desks is suitable for wheelchair users.
The clear height under the desks is suitable for wheelchair users.
Lighting levels vary due to the use of large glazed walls.
There are 4 meeting rooms in this branch.
Of these meeting rooms, there is step-free access to 1 of them.

The counter is located immediately ahead as you enter, to the rear of the branch .
The distance from the branch entrance is 9m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 103cm.
There is a lowered section at the counter.
The height of the lowered section is 97cm.
The counter has screens which may affect the ability of someone to lip read.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a low level shelf at the counter.
There is background noise in this area.
The flooring is shiny.
Lighting levels were even at the time of the survey, with unshaded light sources.

The room is located to the rear of the branch, after the staff internal entrance and along the corridor on the right.
The distance from the branch entrance is 16m.
The most accessible route to the room has step-free level access.
There is a manual door along the most accessible route.
This route has narrow walkways.
There is no signage on or near the door.
There is step-free level access into the room.
There is a single manual door.
The door opens away from you.
The width of the opening is 89cm.
The door has a medium colour contrast.
There is step-free level access throughout.
Furniture can be moved to enable a manoeuvring space for a wheelchair user.
There is space for an assistance dog to rest.
The walls and floor have a high colour contrast.
Seating available in this room includes: chairs with armrests and chairs without armrests.
Furniture available in this room includes: desks.
The desks are fixed.
The surface height of the tables/desks is suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Additional facilities/services include: a flashing fire alarm.
There may be background noise in this room.
Lighting levels were even at the time of the survey, with unshaded light sources.