Access Guide

Search Access Guide

Overview

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Q-Park Albion Street.
- View information on Q-Park Albion Street (opens new tab).
- The nearest train station is Leeds.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include permanent physical obstructions.
Getting Help and Assistance View
- Seating is available.
- There is a fixed hearing assistance system.
- Domestic abuse support - We have a Safe Space where you can call a helpline, support service, or friends and family. Learn more about Safe Spaces (opens a new window).
- There is a water bowl available for assistance dogs.

Public Parking View
- There is a public car park located on Albion Street.
- The name of the car park is Q-Park Albion Street.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.

There is step-free level access throughout all areas.
Some flooring is shiny.
The contrast between the walls and floor varies between low and high along circulation routes.
Some of the walls have a reflective finish.
Access throughout may include permanent physical obstructions.
There is background noise which varies depending on the time of day.
Area signage is not provided.
Seating available for customers includes: chairs with armrests, chairs without armrests, armchairs and sofas.
Furniture available in this branch includes: coffee tables and desks.
The desks are fixed.
The surface height of the desks is not suitable for wheelchair users.
The clear height under the desks is suitable for wheelchair users.
Lighting levels vary due to the size of the space.
There are 3 meeting rooms in this branch.
Of these meeting rooms, there is step-free access to 3 of them.

The counter is located to the right side of the branch.
The distance from the branch entrance is 8m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 103cm.
There is not a lowered section at the counter.
The counter has screens which may affect the ability of someone to lip read.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a low level shelf at the counter.
There is background noise in this area which varies depending on the time of day.
Some flooring is shiny.
Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

The counter is located ahead as you enter the branch.
The distance from the branch entrance is 10m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 94cm.
There is not a lowered section at the counter.
The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is background noise in this area which varies depending on the time of day.
Some flooring is shiny.
Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

The room is located to the rear left of the branch.
The distance from the branch entrance is 20m.
The most accessible route to the room has step-free level access.
There are no doors to open along the most accessible route.
There is written text signage on or near the door.
There is step-free level access into the room.
There is a single manual door.
The door opens by sliding.
The width of the opening is 75cm.
The door has a low colour contrast.
There is step-free level access throughout.
There is not room for a wheelchair user to manoeuvre.
There is space for an assistance dog to rest.
The walls and floor have a high colour contrast.
Seating available in this room includes: chairs without armrests.
Furniture available in this room includes: desks.
The desks are fixed.
The surface height of the tables/desks is not suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system could not be tested at the time of the survey.
Additional facilities/services include: a flashing fire alarm.
There is no (or very little) background noise in this room.
Lighting levels were uneven at the time of the survey, with pools of light and shade.