Access Guide

Search Access Guide

Overview

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Waitrose.
- View information on Waitrose car park (opens new tab) .
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Longfield.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
Getting Help and Assistance View
- Seating is available.
- There is a fixed hearing assistance system.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request), different languages (on request) and audio (on request).
- There is a water bowl available for assistance dogs.

There is step-free level access throughout all areas.
The contrast between the walls and floor varies between low and high along circulation routes.
Some of the walls have a reflective finish.
There is background noise.
Area signage is not provided.
Seating available for customers includes: chairs with armrests.
Lighting levels were even at the time of the survey.
There is 1 meeting room in this branch.
The meeting room has step-free access.

The counter is located ahead as you enter the branch.
The distance from the branch entrance is 5m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 95cm.
There is not a lowered section at the counter.
The counter has screens which may affect the ability of someone to lip read.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a low level shelf at the counter.
There is background noise in this area.
Lighting levels were even at the time of the survey.
There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is space for an assistance dog to rest in the seating area.
Seating available in this area includes: chairs with armrests.

The room is located at the front left of the branch as you enter.
The distance from the branch entrance is 1m.
The most accessible route to the room has step-free level access.
There are no doors to open along the most accessible route.
There is no signage on or near the door.
There is step-free level access into the room.
There is an opening without doors .
The width of the opening is 98cm.
There is step-free level access throughout the room.
There is not room for a wheelchair user to manoeuvre.
There is space for an assistance dog to rest.
The walls and floor have a high colour contrast.
Seating available in this room includes: chairs with armrests and chairs without armrests.
Furniture available in this room includes: desks.
All of the desks are fixed.
The surface height of the tables/desks is not suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is not a hearing assistance system.
There may be background noise in this room.
Lighting levels were even at the time of the survey.