Access Guide
Overview
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About
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- There are no toilet facilities.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is The Gravel car park.
- View information on The Gravel car park (opens new tab).
- There is on-street Blue Badge Bay parking.
- The nearest train station is Newtown.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: one of the meeting rooms.
- There are no doors along circulation routes.
- Access throughout may include pillars and permanent physical obstructions.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- Domestic abuse support - We have a Safe Space where you can call a helpline, support service, or friends and family. Learn more about Safe Spaces (opens a new window).
- There is not a water bowl available for assistance dogs.
Parking
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on High Street.
- The Blue Badge bays are clearly marked and signposted.
- There is a public car park located off Gas Street.
- The name of the car park is The Gravel.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
ATMs (External)
- There is one ATM.
- The ATM is located at the front, right of the branch .
- The ATM is clearly signed.
- This ATM is a Talking ATM.
- Headphones for the ATM cannot be provided.
- This is a cash withdrawal and pay in ATM.
- The height of the ATM features vary between 95cm and 135cm.
Entrance (Branch)
- This entrance is located at the front, left of the branch .
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 92cm.
- The door opens away from you.
- The width of the opening is 82cm.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 89cm.
Branch
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: one of the meeting rooms.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some of the walls have a reflective finish.
- Access throughout may include pillars and permanent physical obstructions.
- There is background noise.
- Area signage is not provided.
- Seating available for customers includes: chairs with armrests.
- Furniture available in this branch includes: coffee tables.
- Lighting levels were even at the time of the survey.
- There are 2 meeting rooms in this branch.
- Of these meeting rooms, there is step-free access to 1 of them.
Counter
- The counter is located to the rear, right of the branch.
- The distance from the entrance is 12m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 102cm.
- There is not a lowered section at the counter.
- The counter has screens which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a low level shelf at the counter.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Stairs
- The stairs are located at the rear of the branch.
- Ground and upper Ground levels can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Room (Meeting)
- The room is located to the right of the branch.
- The distance from the entrance is 4m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 89cm.
- The door has a medium colour contrast.
- There is step-free level access throughout.
- There is not room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
