Access Guide

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Branch Adaptations

There is a 'helping hand unit' which has items that may help you, such as pen grips and magnifiers - please ask a colleague.
There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak. Learn more about 'Speak Easy' (opens a new window).
Remote BSL interpreters are available on customers’ own devices through SignVideo. Your device will need to be WiFi enabled and have a camera and a speaker. Learn more about SignVideo (opens a new window).
In-person interpreters, such as BSL and Deafblind, can be booked in advance. A colleague can help with this.
To help you prepare for your visit Nationwide has developed a generic guide to visiting a branch (opens a new window).
You can request documents in alternative format including braille, large print and audio – please ask a colleague.
Assistance dogs are welcome.

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Foundry Lane.
- View information on Foundry Lane car park (opens new tab) .
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest bus station is Omagh.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Translink (opens new tab).
Getting In and Around View
- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There is a manual door along one of the circulation routes.
Getting Help and Assistance View
- Seating is available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.

This entrance is located at the front left of the branch.
The approach to the entrance has uneven surfaces.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free level access at the entrance.
There is a single manual door.
The door is permanently held open.
The width of the opening is 111cm.
The door has a high colour contrast.
There is a second, single automatic door, which is push pad activated .
The height of the push pad is 84cm.
The door opens away from you.
The width of the opening is 89cm.
There is a small lip on the threshold of the opening .
The door has a low colour contrast.
There is a push pad or push button to exit at a height of 92cm.
There is step-free access via ramp as you enter.
The ramp has a slight gradient.
The ramp is between 75cm and 150cm wide.
There are handrails on both sides.

There is step-free level access throughout all areas.
The flooring is shiny.
There is a high colour contrast between the walls and floor along circulation routes.
Some of the walls have a reflective finish.
There is background noise.
Area signage is not provided.
Seating available for customers includes: armchairs.
Furniture available in this branch includes: coffee tables and desks.
The desks are fixed.
The surface height of the desks is suitable for wheelchair users.
The clear height under the desks is suitable for wheelchair users.
Lighting levels were even at the time of the survey, with unshaded light sources.
There is 1 meeting room in this branch.
The meeting room has step-free access.

The counter is located to the left from the branch entrance.
The distance from the branch entrance is 4m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 99cm.
There is not a lowered section at the counter.
The counter has screens which may affect the ability of someone to lip read.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a low level shelf at the counter.
There is background noise in this area.
The flooring is shiny.
Lighting levels were even at the time of the survey, with unshaded light sources.
There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is space for an assistance dog to rest in the seating area.
Seating available in this area includes: armchairs.

The room is located through the internal staff entrance to the right of the counters, then to the left.
The distance from the branch entrance is 5m.
The most accessible route to the room has step-free level access.
There is a manual door along the most accessible route.
There is no signage on or near the door.
There is step-free level access into the room.
There is a single manual door.
The door opens away from you.
The width of the opening is 78cm.
The door has a medium colour contrast.
There is step-free level access throughout.
There is not room for a wheelchair user to manoeuvre.
There is space for an assistance dog to rest.
The walls and floor have a medium colour contrast.
Seating available in this room includes: armchairs.
Furniture available in this room includes: desks.
The desks are fixed.
The surface height of the tables/desks is suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is not a hearing assistance system.
There is no (or very little) background noise in this room.
Lighting levels were even at the time of the survey.